Does Cisco Mobile 8.0 work on the iPhone 4?

[James McMichael]

Hey Everyone,

I have a query from one of my customers who is interested in Cisco Mobile 8.0. He wants to know if the iPhone 4 can be used with Cisco Mobile 8.0?

All the documentation I have read says only the iPhone 3G and 3GS are supported, however the Apple AppStore says:

Requirements:Compatible with iPhone, iPod touch, and iPad. Requires iPhone OS 3.0 or later. (http://itunes.apple.com/us/app/cisco-mobile-8-0/id364383393?mt=8)

So has anyone managed to get an iPhone 4 to work with Cisco Mobile 8.0?

Cheers,

James McMichael

[spaladug · Accepted solution]

Hi James,

Cisco Mobile 8.0 is supported on iPhone 4 as iphone 4 runs iOS 4.0 and that is backwards compatible with all iphone apps created before iOS 4.0. I will work on getting the documentation updated.

[spaladug]

Hi James,

I opened the documentation bug CSCti21231 to get the Cisco Mobile 8.0 data sheet and release notes updated to include iPhone 4. You can track the status of the bug using the following link.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti21231

[James McMichael]

Hey Spaladug,

Thanks for the quick reply, I was pretty certain it would work but thanks for confirming it.

Cheers,

James

[Shaun Bender]

Hi,

Strange issue with Cisco Mobile 8.0.2 running on iOS 4.

iPad running iOS 3.2.1

     Cisco Mobile works perfect can connect, I can change Device configuration around, no issues.

iPhone 3GS running iOS 4.0.1

     Cisco Mobile cannot connect: Failed to register with the supplied information.

Both Apple devices are on the same network, can connect fine, i.e all have internet access, can see the CUCM correctly(ping). Etc...

I tried look at the Bug ID mentioned in this thread, but saying it's no longer valid??

Any thoughts??

[spaladug]

Hi Shaun,

That is wierd. I checked the bug and it is still not assigned to a documentation writer, but there is a note that mentions we will update the docs after the next maintenance release of cisco mobile is out. In any case I would suggest that you open a TAC case to troubleshoot the issue with your iPhone as it should still be supported.