Does IP Communicator support Drag and Drop

[pvienneau1]

We're running 8.6.5.0 on Win 7 and the docs say that one can drag-and-drop on to the interface to facilitate dialing.

"Drag a number from any Windows program that supports drag and drop, drop it anywhere on the Cisco IP Communicator interface, and click Dial or the Enter key on your keyboard."

I've tried from numerous applications (Internet Explorer, Word, Outlook, etc) with no luck.

Any help appreciated.

-paul

[Nadeem Ahmed]

Please refer to this doc.

https://supportforums.cisco.com/discussion/12383556/drag-and-drop-dialing-feature-cisco-ip-communicator

Br,

Nadeem Ahmed

[pvienneau1]

I've tried Notepad++ as well, no luck.  Nadeem, can you try this for yourself and let us know if you see that same behavior?

Thanks

-paul

[Bruno Rangel]

Hi Paul

It´s worked from my side drag&drop from Notepad ++, Outlook and Firefox, I´m using CIPC version 8.6.3.0.

5stars to Nadeem.

[pvienneau1]

Thanks Bruno.  I downgraded to 8.6.3.0. and still having issues.  I've attached a screen capture to demonstrate the issue - zipped.  Let me know if I'm doing something wrong.

[pvienneau1]

Fixed.  Once we ran the application as Administrator, it worked.  Thanks for the assistance.

[Bruno Rangel]

Good Job Paul !!!!

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