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DTMF during Conference

juan.anzola
Level 1
Level 1

‎12-15-2011 02:49 PM - edited ‎03-16-2019 08:34 AM

Hi Guys,

     When i have a current call, and conference to an external IVR number, DTMF's are not working for that. I assume that is the expected behaviour, but is there a way to make the conference bridge to regenerate these DTMF tones???

Regards,

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Gajanan Pande
Cisco Employee
Cisco Employee

‎12-17-2011 11:08 AM

By saying external, I presume you meant PSTN call. Having a call flow diagram in such queries would help getting a quick answers.

Anyways, consider enabling MTP for the call to external IVR. MTP would take care of DTMF regeneration.

If above info helps, pls rate the post.

GP.

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Yankovskyi
Level 1
Level 1

‎04-08-2014 06:18 AM

Hi!

 

What exactly CUCM version do you have?

I have the same problem.

regards

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