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juan.anzola
‎02-01-2021
Beginner
CCIE #36767 (Voice)
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Member since ‎05-05-2008
39
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5
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Understanding of Cisco Network Devices
Cisco Certified Specialist - Collaboration Core
CCNA
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Re: Cisco VCS to Unified Communications License Migration Program - Ordering Guide FY18

Created by in Collaboration, Voice and Video Documents
03-19-2019
03-19-2019
Hi Guys, I need to migrate 6 MX300 Endpoints from VCS to CUCM. I see that the program is still avail...

Yes it is! Thanks.

Created by in IP Telephony and Phones
11-16-2015
11-16-2015
Yes it is! Thanks.

Hey, 

Created by in IP Telephony and Phones
11-16-2015
11-16-2015
Hey, I just did another test, and even with the light off, it went to headset. I guess the only diff...

No, It's off.

Created by in IP Telephony and Phones
11-16-2015
11-16-2015
No, It's off. I can't find a way for it to remain ON after a call. Do you know if this work the same...

Attendant Console Standard 11.x answer to headset

Created by in IP Telephony and Phones
11-16-2015
11-16-2015
Guys, I have a deployment of Attendant Console Standard 11.x using Cisco 8851 IP Phones. Everything ...

Thanks!  That helps, however

Created by in Collaboration Applications
09-03-2015
09-03-2015
Thanks! That helps, however the ultimate goal is to be able to add Directory Groups to their contact...

I'm using UDS. Will it work

Created by in Collaboration Applications
09-03-2015
09-03-2015
I'm using UDS. Will it work differently with LDAP? Thanks!

Centrally Manage Directory groups in CUCM 11 and J4W 11.0.1

Created by in Collaboration Applications
09-02-2015
09-02-2015
Hi Guys, I have a new CUCM 11.0 deployment and just enabled Directory Groups to be Synced over LDAP....

Cisco Finesse "Chat and Email Not Ready"

Created by in Contact Center
05-28-2015
05-28-2015
Hi Guys, I have a customer with a Finesse deployment. They are not using Chat/Email options but they...

CUCM and Presence Minor Releases

Created by in Unified Communications Infrastructure
05-22-2015
05-22-2015
Hi Guys, Documentation says that CUCM and IM&P versions should match. For example, if you have CUCM ...

Jabber for Windows 9.2.5 Local Contacts

Created by in Collaboration Applications
10-03-2013
10-03-2013
Hi Guys, By default, Jabber for Windows 9.2.5, when searching for contacts, it first lists the local...

UCCX 8.x Outbound Preview Dialer Campaing Statistics

Created by in Contact Center
05-27-2013
05-27-2013
Hi Leo! Thanks for the info. I was hoping for an easier way to get that info. If i decide to give it...

UCCX 8.x Outbound Preview Dialer Campaing Statistics

Created by in Contact Center
05-27-2013
05-27-2013
Hi KJ, There are 2 reports associated with Preview Outbound: Preview Outbound Agent Detail Performan...

UCCX 8.x Outbound Preview Dialer Campaing Statistics

Created by in Contact Center
05-25-2013
05-25-2013
Hi Guys, I am wondering if there is a way to get a report from my outbound campaign that shows the f...

Re: UCCX 8.x Desktop Recording (Native) Issue

Created by in Contact Center
05-24-2013
05-24-2013
Hi Anthony,I found the problem here. Actually it was already mentioned on the community. Monitoring/...
Public Statistics
Date Registered ‎05-05-2008 06:56 PM
Date Last Visited ‎02-01-2021 03:52 PM
Total Messages Posted 39
Total Helpful Votes Received 5
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