Hi Guys,        I need to migrate 6 MX300 Endpoints from VCS to CUCM. I see that the program is still available and says i can migrate to TP-ROOM License at no cost, but the ordering guide and SKU's seem outdated. Do you know what the SKU's are, specifically for TP-ROOM?   Thanks! ... View more

Hi Anthony, I found the problem here. Actually it was already mentioned on the community.      Monitoring/Recording was broken prior to 8.5(1)SU2. but there is a patch that fix this issue. I just installed this .cop file:  ciscouccx.851voipmonser.cop.sgn, rebuild the desktop applications and it is working fine now. Juan Carlos- ... View more

Hi Anthony,     Thanks for your response. No, this wasn't working. I am testing it for the first time. I used Wireshark on my Agent PC and i can see the RTP to/from the phone. But the CAD is not sending anything to my UCCX. I configured the PC and Phone in the same VLAN to bypass the NIC compatibility issue. (Is this correct?) I turned off the Windows Firewall. Is there any other conflicting software you know? Thanks again Juan Carlos- ... View more

Dear Mr. William,      In first place, i want to thank you about this article, it has been a great help to clarify the whole mobility environment. Right now, i am in the middle of a new IPT deployment which originally included Mobility Advantage 7.1 since Cisco has already released the EoL notice for this product we are not sure about continuing in that direction.    The requirement is to "Extend the benefits of the Corporate Telephony System to the Executive's Mobile Clients." MOBILE CLIENTS: iPhone iPad Android (Cius, Samsung, HTC) All of this Devices can be registerd as dual mode phones via Corporate WLAN? Is it Possible to use Cisco Mobile with VPN over 3G Networks? Is it Possible to use Cisco Mobile with VPN over HotSpots or external WLAN? For iPhone and iPad: Is it mandatory to use AnyConnect VPN or can be done via the Builtin IPSec client in iPhone/iPads? Thanks in advance for your time. Regards, ... View more