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juan.anzola
Level 1
Level 1
Member since ‎05-05-2008
‎02-01-2021
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  • 39 Posts
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  • 10 Helpful votes Given
  • 8 Helpful votes Received
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Certifications
Cisco Collaboration SaaS
Cisco Collaboration SaaS
Cisco Collaboration SaaS
Understanding of Cisco Network Devices
Cisco Certified Specialist - Collaboration Core
CCNA
CCNA
CCNA
CCNA

User Activity

Attendant Console Standard 11.x answer to headset

11-16-2015
Guys,     I have a deployment of Attendant Console Standard 11.x using Cisco 8851 IP Phones. Everything is working fine, except they want to use headsets. But everytime they answer a call from the console, it goes to speakerphone instead of headset....

Centrally Manage Directory groups in CUCM 11 and J4W 11.0.1

09-02-2015
Hi Guys,     I have a new CUCM 11.0 deployment and just enabled Directory Groups to be Synced over LDAP. It works fine, but the user needs to know the exact name of the directory group (Case Sensitive). That is a challenge for some organizations/user...

Cisco Finesse "Chat and Email Not Ready"

05-28-2015
Hi Guys, I have a customer with a Finesse deployment. They are not using Chat/Email options but they see "Not Ready for Chat and Email - You are not configured for chat and email" they want to remove that ribbon. How can i remove that?  

CUCM and Presence Minor Releases

05-22-2015
Hi Guys,     Documentation says that CUCM and IM&P versions should match. For example, if you have CUCM 10.5.2 it will only support IM&P 10.5.2   However, i was not able to find information about minor releases. Is every combination of minor releases...

Jabber for Windows 9.2.5 Local Contacts

10-03-2013
Hi Guys,     By default, Jabber for Windows 9.2.5, when searching for contacts, it first lists the local Outlook contacts, and then it shows the list of Corportate Directory Contacts.      Is there a way to show only LDAP contacts?? I don't want the ...
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Member Since ‎05-05-2008 06:56 PM
Date Last Visited ‎02-01-2021 03:52 PM
Posts 39
Total Helpful Votes Received 5
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