06-29-2017 02:42 AM - edited 03-17-2019 10:40 AM
not able to register DX-80 with cucm 11.5.1.10000-6
error: sip registration failed: 485 Ambiguous/ Device type mismatch
DX 80 version: CE 9.1.2
06-29-2017 02:59 AM
Have you selected the device type as "Cisco DX80" while adding this device in CUCM. Can you try adding it as "Cisco TelePresence DX80" and see if that helps.
HTH
Rajan
Pls rate all useful posts
09-25-2018 01:23 PM
Thanks! I was having the same issue and this change cleared it right up.
Thanks Again Rajan!
06-29-2017 03:07 AM
Hi,
If you are running CE software and getting the "error: sip registration failed: 485 Ambiguous/ Device type mismatch" you must have added it as Cisco DX80. Cisco DX80 is used when it is on android software. You will have to add it as Cisco TelePresence DX80, see below Check "Migrate a Cisco UCM registered DX device to CE software (page 1 of 5)"
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce82/dx80-dx70-convert-between-CE-android-based-software.pdf
If you are not seeing that option then you will have to upload latest device pack to enable the same. You can download the device pack from link below.
https://software.cisco.com/download/release.html?mdfid=286306100&flowid=79971&softwareid=282074299&release=11.5(1.13037)&relind=AVAILABLE&rellifecycle=&reltype=latest
Make sure you installed it on PUB first and then all SUB and perform a cluster reboot to the device pack to take affect.
(Rate if it helps)
JB
07-03-2017 05:29 AM
Hi,
Did the above helped?
JB
03-06-2018 08:33 AM
Just got a brand new DX80 with CE8.3.1. I added it as a DX80 at first and had the same problems. Deleted and added back as a Cisco Telepresence DX80 and it worked fine. I have CUCM 11.5.1SU3a.
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