IP Telephony and Phones

A business unit has asked for a single button on their phones that would perform two actions, depending on the state of each service: log into/out of a hunt group, and forward/unforward their line to voicemail. I'm having trouble finding a guide or d...

I provide techcnical service for one small company. So, I have a router cisco ISR4331 with CME. After installing later IOS (and the latest after all (not "everest", just other one , because of bugs and troubles) One of bug as I think remained. There ...

The backgrounds were on the phones dating from the old days, when we had  own IPT cluster on CUCM 6.1 During migrations from 6.1 to  7.1 and 10.5, these backgrounds have stayed on the phones without any impact, however they were not carried over from...

Hello, we're running CUCM 12.x.  I was curious if there's a possibility for a user-initiated temporary caller ID override?  We generally want our sales reps outbound calls to appear as coming from the main office number, however, there are times when...

I have a Cisco 3945 with cucme. When attempting to add a 7942 phone I receive the TFTP error "Sending error 1 No such file". When researching it seems that I might need an intermediate firmware update. Here is the tftp debug output:   .Nov 14 09:51:5...

Hi every one, i have a issue when cant configuration voice mail on Cisco Router 4331. When i check on forums, i see cant config voice mail application on Router Cisco 4331. I must have vitual machine to deploy Cisco Unity Express. Do you have documen...

Hi, Just wondered if there is a self-service option for CUCM (and Unity Connection) licence upgrades.  It seems a bit fiddly having to raise a case with Licensing each time, particularly when going from 9.x or later where the licence types are like f...

I posted this question already, but because I linked from the bug report it's stuffed the discussion into a different forum.  If anyone has any experience working around this bug I would appreciate their comments.    Bug is here https://bst.cloudapps...

CUCM 11.5 with CUBE.   User B: Call Forward All to 1-800-273-8255 User A: (1000) calls User B:(2000) Redirecting Diversion Header Delivery - Outbound ( Checked) Calling Party Selection: Originator   Calling Number is: User-A(DID MASK). Everything is ...

Hi,   Has anyone integrated Cisco Call Manager with Tetra PBX?     

Hi all I have a weird issue at a client where I just did a CUCM upgrade from version 9.1 to 11.5. After about 2 weeks after the upgrade the client started picking up that the 7937 conference phones would just freeze and become unresponsive (cannot d...