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DX650 Outgoing Calls Failed

ciscoMFNAO
Level 1
Level 1

 Hi all,

We acquired some new DX650 Phones and configured on CUCM but outgoing calls are not working and calls seems to timeout. All other 7821 IP Phone with the same config are able to place outgoing calls. 

 

Topology: CUCM-SIP Trunk-CUBE-SIP Trunk-ISTP

I already tried to disable video on the CUCM Sip Trunk Region with no success. DX650 are running firmware sipdx650.10-2-5-215.

Any Ideas on what can be causing this.

Please note the debug from a IP Communicator succeeded call and DX650 failed calls attached and show run. 

1 Accepted Solution

Accepted Solutions

ciscoMFNAO
Level 1
Level 1

Its working Now.

I found in other discussion to just create a sip profile on cube and remove the video capabilities for the outgoing call.

 

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1 Reply 1

ciscoMFNAO
Level 1
Level 1

Its working Now.

I found in other discussion to just create a sip profile on cube and remove the video capabilities for the outgoing call.