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E1 line shows rejected status

karthik ratna
Beginner
Beginner

hi all,

in ccm 2 E1 lines are showing rejected status , but my question is if status is rejected the call need to jump to another E1 line in Route group. but calls are getting fastbusy.

Is their any option to activate to check another E1 line when status rejected in call manager service parameters?

please help me on this.

thanks

karthik

1 Accepted Solution

Accepted Solutions

ronpatel
Collaborator
Collaborator

Hi Karthik,

Please make "Stop Routing on User Busy Flag" parameter to False. Default is true. Making it to false will resolve your problem.

Regards

Ronak Patel

Please rate helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

View solution in original post

1 Reply 1

ronpatel
Collaborator
Collaborator

Hi Karthik,

Please make "Stop Routing on User Busy Flag" parameter to False. Default is true. Making it to false will resolve your problem.

Regards

Ronak Patel

Please rate helpful posts by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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