ELM 9.1.1 issue

[johnhsnow]

Running new install -

CUCM 9.1.1

Enterprise LM issue:

just installed a CUWL license. 

Under Monitoring>License Usage - I am not seeing my UCM licensing component

Under License Management>Licenses - I see the licenses fufilled including the UCM component

Concerned I see this error message from the Dashboard.

All files attached.

Anyone see this before? I have a tac case opened in the meantime, looking to see if anyone has a solution or knowledge from experience?

Licenses Fulfilled

Thanks everyone.

[alex.driesen]

Hello, I am experiencing the same issue.  My CUWL licenses displayed in 9.0, however after an upgrade to 9.1 they have disappeared. Di you get a response form your TAC case?

[Chrysostomos_CY]

Alex

Did you open a case with the licensing regarding this issue?

[alex.driesen]

I did, but I have not recieved a response yet.  I wantd to know if anyone else found a resolution.

[johnhsnow · Accepted solution]

Yes, there is no CUWL Premium license in 9.1 so I had to get Cisco to migrate the Premium license in 9.0 to 9.1 for me - resolved the issue.

If you installed Premium license as well, you just need to request licensing to reissue/upgrade to 9.1 for you.

HTH

[Rob Huffman]

Hi Alex,

I just wanted to add this reference to the great info from John (+5!)

Licensing

Advanced UCL and UWL Premium license types are no longer applicable.  The following device types, previously under Advanced UCL and UWL  Premium, now require the Enhanced License type:

• Cisco IP Communicator
• Cisco Unified Personal Communicator
• Carrier-Integrated Mobile
• Unified Client Services Framework
• Cisco Telepresence EX60
• Cisco Telepresence EX90
• Cisco Dual Mode for Android
• Cisco Dual Mode for iPhone
• Cisco Unified Mobile Communicator
• IMS-integrated Mobile

Enhanced Plus UCL has been added, which includes the same device  types and features as the Enhanced License type,  and allows for up to 2  devices per user.

Cisco Unified Workspace License (UWL) Standard allows for up to 10 devices per user.

Customers who upgrade to Unified Communications Manager Release  9.1(1) from Release  9.0(1) must update their license file. Customers  were issued Unified Communications Manager UWL Premium licenses for  Enhanced, Enhanced Plus and UWL Standard in order to provide Jabber for  Mobile and Jabber for Desktop clients in the Release 9.0(1) release.  These licenses were installed and recognized on Enterprise License  Manager Release 9.0(1) as UWL Premium.

In addition, license migration requests for upgrades to Release   9.0(1) included fulfillments of Advanced UCL licenses. However, when a  Release 9.0(1) system is upgraded to Release 9.1(1) the licenses for  Advanced and UWL Premium will no longer be valid. Customers that have  UWL Premium or Advanced UCL licenses on their 9.0(1) system must upgrade  Enterprise License Manager to Release 9.1(1) and submit their Release  9.0(1) license file to Cisco for conversion to Release 9.1(1) licenses.  The conversion to Release 9.1(1) licenses will restore the original  entitlements for Enhanced, Enhanced Plus and UWL Standard licenses.  If  your license file includes UWL Premium or Advanced UCL, contact  Cisco  at uc91-license@cisco.com for license file replacement.

Once a customer upgrades Unified Communications Manager to Release  9.1(1) from Release 9.0(1), they must upgrade Enterprise License Manager  to Release 9.1(1) as well. Enterprise License Manager Release 9.0(1)  will not recognize Unified Communications Manager Release 9.1(1) license  requirements.

From;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/9_1_1/CUCM_BK_R6F8DBD4_00_release-notes-for-cucm-91_chapter_0100.html#CUCM_RF_S98968C3_00

Cheers!

Rob

"What you don't have you don't need it now" 

- U2

[johnhsnow]

Thanks Rob and fantastic find BTW