Enabling Bluetooth on 8845

[shiblyibrahim]

Hey,

Has anyone experienced issue with 8845 missing the bluetooth option though Cisco suggests it supports bluetooth.

Thanks in advance

[Deepak Rawat]

Mohammed,

Are you not able to see the Bluetooth option when you press Applications on your IP Phone as mentioned in below document:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/userguide/P881_BK_CC6C5F2C_00_cisco-ip-phone-8800_series.pdf

Regards

Deepak

[shiblyibrahim]

Hey Deepak,

I am unable to see this option unfortunately. Not sure if its a service now?

[Deepak Rawat]

Have you enabled the Bluetooth setting and Handsfree for the Bluetooth Profiles settings from the phone page on CUCM.

Regards

Deepak

[shiblyibrahim]

Hi Deepak yes I have

[Deepak Rawat]

What all options do you see under Applications >> Preferences

Regards

Deepak

[shiblyibrahim]

[Deepak Rawat]

What is the exact CM version and firmware you are using there. Did you try on any other 8845 phone in your setup

[shiblyibrahim]

Hey Deepak,

Yes we have.

System version: 10.5.2.11900-3

Firmware: 

sip8845_65.10-3-2-16

[luke.maxwell]

Hey Deepak,

We have resolved the issue. The Enterprise Phone Configuration was overriding the phone settings and common device settings which is not correct. Suspect a bub but by enabling bluetooth on enterprise phone configuration we now have the correct setting and can use bluetooth on the 8845 phones.

[A.Choudhary]

Hi,

I can't see the Bluetooth option in the settings.