08-12-2012 07:36 AM - edited 03-16-2019 12:39 PM
Hi All,
I hope everyone is doing well
My question is i want to create a user who can access only enduser database in cucm and reset the password.
he/she should not be able to find whats the phone assigned to an end user or add/delete/modify an end user, only see an end user and to reset the password.
Thanks,
Ashish
Solved! Go to Solution.
08-12-2012 10:14 AM
Ashish,
Unfortunately this is not possible, when you allow access to End User administration, all parameters of the end user page will be visible.
HTH,
Chris
08-12-2012 08:15 AM
Hi Ashish,
Check the End user information here:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_0_1/ccmcfg/b08user.html
Hope this helps!
Thanks,
Karthik
08-12-2012 09:35 AM
i have tried but stil i am able to see phones which i dont want an end user should be able to see end users only
requirement is an helpdesk agent should login to cucm and reset end user password only no phones or add button should not appear or device association should not appear
thanks anyway
08-12-2012 10:14 AM
Ashish,
Unfortunately this is not possible, when you allow access to End User administration, all parameters of the end user page will be visible.
HTH,
Chris
08-13-2012 02:36 AM
thanks Chris but is there anyway we can hide it
08-13-2012 06:45 AM
Unfortunately no, sorry.
Chris
08-13-2012 02:58 PM
If you have development skills you can use AXL and a simple web-page to make your own 'reset pincode' app. It is not that hard to do.
Regards,
Erik
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