error on installating CME files from cisco on ISR 4000 router tftp

[adeebtaqui]

Hi,

I have downloaded from Software Download - Cisco Systems  the below CME-14 files but not able to load onto the CLI of ISR 4000 using command 

archive tar /xtract tftp://172.21.24.17/ CME-COMPLETE-FILESET-14.1.tar flash:

Error on router and tftp shown as below

%Error opening tftp://172.21.24.17/CME-COMPLETE-FILESET-14.1.tar (No such file or directory)

Please advise how and which file to load as .tar. 

I extracted from zip file downloaded - CME-COMPLETE-FILESET-14.1 but inside these there are many other zip files. So which tar file should I upload.

I referred to doc: https://support.hpe.com/hpesc/public/docDisplay?docId=c02049236

& https://support.hpe.com/hpesc/public/docDisplay?docId=c02049236

[Roger Kallberg]

What is it that you’re looking to achieve and why are you looking at guidelines from HPE for this?

Not sure if it’s a typo in the post, but there is a space in the path that you have.

[adeebtaqui]

Yes its typo:

Path as below:

archive tar /xtract tftp://172.21.24.17/CME-COMPLETE-FILESET-14.1.tar flash:

 but not working 

[Roger Kallberg]

What about the other parts of my questions? What is it you’re trying to accomplish by this and why are you using guides from HPE for this.

[adeebtaqui]

I found hp doc in google search for cme install files

[Roger Kallberg]

Those documents on HPE are incorrect. CME is a part of IOS, you can not install a new version of CME on a router by unpacking a file. You’ll need to download and update IOS on the router to get a new version of CME.

[adeebtaqui]

Kindly clarify how to do this?

I upgraded the router os to 17.6

[Roger Kallberg]

See this document.

Unified CME, Unified SRST, and Cisco IOS Software Version Compatibility Matrix 

[Roger Kallberg]

With that version of IOS you already have the latest version of CME.

[adeebtaqui]

I do not find CME in the router license output or in configuration. 

I have ephone dn and added mac addresses as well to telephony service and create cnf

Only uck9 license there

Even on smart account portal the cme license does not show as IN USE

And the ip phone are still showing as unprovisioned

[b.winter]

CME is automatically upgraded, when you upgrade the router os (as you call it) => The OS is called IOS or IOS-XE.
You cannot upgrade CME software standalone.

And it would be more helpful, to answer @Roger Kallberg question, what you are trying to achieve?

[adeebtaqui]

I am trying to activate ip phones for internal calling by activating them using the purchased 28 cme14-ul license. Is is the phones are still showing as un provisioned , license  output& smart account portal does outpu does not show cme license IN USE