Doug,
Have a look at:
http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements
Pierre.
ESXi Support for Call Processing and System Management Applications
Application | VMware vSphere ESXi 4.0 or 4.0 Update 1 | VMware vSphere ESXi 4.1 |
|---|---|---|
| Unified Communications Manager | 8.0(2) and later | 8.0(3) and later |
| Unified Communications Manager Business Edition 6000 | 8.5(1) and later | 8.5(1) and later |
| Cisco Emergency Responder | 8.5(1) and later | Not supported |
| Session Manager Edition | 8.5(1) and later | 8.5(1) and later |
| Unified Attendant Consoles | 8.0(3) and later | Not supported |
| UC Management Suite (OM, SM, SSM, PM) | 7.1 and later | 7.1 and later |
ESXi Support for Messaging and Presence Applications
| Application | VMware vSphere ESXi 4.0 or 4.0 Update 1 | VMware vSphere ESXi 4.1 |
|---|---|---|
| Cisco Unity Connection | 8.0(2) and later | 8.0(3) and later |
| Cisco Unity | 7.x and later | 7.x and later |
| Cisco Unified Presence | 8.0(2) and later | 8.0(2) and later |
ESXi Support for Contact Center Applications
 | Note: | For Virtual Machines that need more than 4 vCPUs, the VMware vSphere ESXi Enterprise Plus licensing is required (8 way virtual SMP capability). The VMware vSphere Enterprise Plus license can be procured from the Cisco build-to-order or directly from the VMware (see VMware Purchasing section above.) |
| Application | VMware vSphere ESXi 4.0 or 4.0 Update 1 | VMware vSphere ESXi 4.1 |
|---|---|---|
| Unified Contact Center Express / IP IVR | 8.0(2) and later or 8.5(1) and later | 8.0(2) SU2 and later or 8.5(1) and later |
| Cisco Unified Workforce Optimization (WFO), Quality Manager (QM), and WorkForce Management (WFM) | 8.5(1) and later | Not supported |
| Unified Contact Center Enterprise | See below | See below |
| - Router, Logger, Rogger, Agent PG, MR PG, VRU PG, Administration and Data Server (AW, AW-CONFIG, AW-HDS, AW-HDS-DDS, HDS-DDS), Administration Client, Outbound Option with SIP Dialer, Support Tools | 8.0(2) and later or 8.5(1) and later | Not supported |
| - Progger, Unified ICME/CCH/ICMH, Outbound Option with SCCP Dialer, Webview, EIM/WIM, Expert Advisor, RSM, Unified CRM Connector | Not supported | Not supported |
| Unified Intelligence Center | 8.0(3) and later | Not supported |
| Unified Contact Center Management Portal | 8.0(2) and later or 8.5(1) and later | Not supported |
| Unified Customer Voice Portal (all components) | 8.0(1) and later or 8.5(1) and later | Not supported |
| Cisco MediaSense | 8.5(1) and later | 8.5(2) and later |
| Cisco SocialMiner | 8.5(1) and later | Not supported |
