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Every night phone are unregistered

waqas sardar
Level 1
Level 1

‎01-03-2013 02:47 AM - edited ‎03-16-2019 02:58 PM

Dear Cisco Team ,

We upgraded CUCM to 8.6.But after one day,every night phone are unregistering and we are not able to login Cli and Gui.we just can ping and display the page.we have to restart the servers.What is problem, How i can identify?

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Harmit Singh
Cisco Employee
Cisco Employee

‎01-03-2013 03:29 AM

Hi Waqas,

Do you see any alerts in RTMT Alert Central?

Did you get a chance to check the application and system logs to see what was happening with the servers at that time?

Anything going on with the network at that time?

Is it always the same time and for the same duration?

Does the issue happen again after you reboot the servers?

Regards,

Harmit.

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