Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HI We have CUCM 8.5.1 and use Phone billing third party application server for CDR data collection, there was an issue that, CUCM was not dumping the Raw data in to Phone control server, after restartig the services(Cisco CDR repos...
Can anyone tell me if it is possible to run the7900 (7942) series phones on the uc540 or uc560 platform?Provided the user license appear on the uc540 box.ThanksKeith
Dear All,Recently we received this error message "I/O error, dev hda, sector 9193447".By looking the error message, we suspected that the module disk is going to fail soon.My NM-CUE module version is 3.1.1 and is activated with 150 Mailbox licenses. ...
I have an issue assigning a service URL to a 6945. The service works great via the same phone.The issue is when I create a phone template with a service URL as the 2nd,3rd or 4th line on the phone. The phone completely hangs, you can see the button b...
When we start backup,after 58%.It display error "ERROR: unknown platform error, backup completed".Please suggests me what can be the possible reasons ?
I have a user who is a manager that wants her calls forwarded to her assistant if she doesn't answer then forwarded back to her voicemail if her assistant doesn't answer. Both users are in cucm and both have a unity connection voicemail profile. Wh...
We're working with a customer who is moving from UCM 7.x to 9.x and has phone proxy in plae today. With the PHone Proxy no longer supported in 9.x, they are forced to move to the SSL VPN for IP Phones. The design doc states that the phones need to be...
Hi,I am trying to detele a CSS which is no longer requested. That's 0 dependancy record showing on CSS, but I couldn't delete it and saw the following error message on CUCM.=======================================Delete failed. The pkid column in the ...
Hi All,I have a problem where users are getting calls on their IP phones saying 911. These are coming from the analog lines located on the FXO ports installed on their 3825 that we use to route 911 calls. I ran a debug (debug voice ccapi inout) and c...
I have a SIP trunk to an IVR. I would like to be able to, if all the IVR channels are full or if the IVR down to have the calls reroute to a hunt pilot. I know I could easily reroute it external to a different trunk using route groups and route list ...
Hello:We have one user that would like his cell phone number instead of his IP phone extension to display on caller ID when he calls from his cell/remote destination. Is this possible with a translation or transformation pattern in CUCM? We are curre...
Hello, I'd like to change the way my publisher is listed on the server configuration page of a CallManager cluster. I will not be actually changing the name or IP address of the server. I just want it listed by IP instead of name, so I can avoide D...
I'm preparing to reboot all CUCM's in my cluster to support a new device. I am on CUCM 7.1.5I have 1 Publisher and 8 Subscriber's. My IP phones are scattered among all these subscribers. My CM groups contain 3 CUCM's for redundancy. My questions a...
Hello all,I am having Cisco 9951 with camera confiugred in CUCM 8.6.I can make video calls between two 9951 but i cant make video conference. As soon as i initiate video conference between three users my video disappear & it shifts to audio conferenc...
I have a SIP trunk that is setup on CCM 8.6.2aSU2 and it has two destinations defined and have a couple of questions, I am hoping someone can answer.1. How does Call Manager decide which destination to send a call to?2, How can I monitor the destinat...
