08-29-2013 11:01 AM - edited 03-16-2019 07:07 PM
Hello,
we have a call manager 9.1 for a compagny and they want to show the compagny name when they do external call.
in CUCM 7.XX we put the user name in "caller ID" and the compagny name in the "ASCII Display"
but with the version 9.1 it's seem different.
any idea?
thanks
Daniel
08-29-2013 11:05 AM
when they do external call it show the (caller ID) with the external Phone number Mask ( the compagny main phone number)
08-29-2013 11:55 AM
Only certain providers let you do this, however the configurations need to be set on the Gateway side.
It also depends on the remote end user, if they have Calling Name feature enabled from the provider or not.
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