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External Mask Spoofing/Randomizing

jnorthington
Level 1
Level 1

I have a group in the office that does collections and need their external mask to be changed frequently as the end customer will frequently block them.  Is there a way to randomize the outbound mask for SOME of my extensions but not necessarily all?

3 Replies 3

Dennis Mink
VIP Alumni
VIP Alumni

NO there is no such feature, assuming you use cisco call manager

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Ok.  I know someone somewhere is doing this.  What are they doing it with?

The only options I could think of would be that they're either using a TCL script they wrote, or they're using external call control profiles in CUCM to do this, either way, this involves some custom development.

HTH

java

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