08-08-2017 02:43 PM - edited 03-18-2019 12:19 PM
I have a group in the office that does collections and need their external mask to be changed frequently as the end customer will frequently block them. Is there a way to randomize the outbound mask for SOME of my extensions but not necessarily all?
08-08-2017 03:39 PM
NO there is no such feature, assuming you use cisco call manager
08-08-2017 04:57 PM
Ok. I know someone somewhere is doing this. What are they doing it with?
08-08-2017 08:43 PM
The only options I could think of would be that they're either using a TCL script they wrote, or they're using external call control profiles in CUCM to do this, either way, this involves some custom development.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide