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External number on IP Phone 9971

Edson Vuma
Level 1
Level 1

Hi

Guys,

Im facing an issue...I've configured correctly, but cant configure an external (secondary) number for 9971.

Any help?

--
Regards
Edson Vuma       

-- Regards Edson Vuma
8 Replies 8

Andrew Skelly
Level 7
Level 7

What exactly are you trying to do?  Are you referring to the external mask, or are you referring to the ability to have a second line on the 9971?

You said you've configured correctly, but can't configure.

Please rate helpful posts by clicking the thumbs up!

Hi,

Andrew

Is a second line on the 9971.

For examble...on SCCP phones, to create a secondary number, I made like this:

ephone-dn  11  dual-line

number 12 secondary 2xxxxxxx

label phoneLabel

name phoneName

I would like to add a "secondary number" to the 9971, which uses SIP.

--
Regards
Edson Vuma

-- Regards Edson Vuma

Any help?

--
Regards
Edson Vuma

-- Regards Edson Vuma

What version of UCM are you using?

Please rate helpful posts by clicking the thumbs up!

He is using CME based on the snippet of config posted.

Edson,

Use translation profiles to mask caller ID appropriately.

Chris

Hi,

Chris

Would you be more specific.

Sorry

Im not familiar with translation profiles.

Thanks for your help

--
Regards
Edson Vuma

-- Regards Edson Vuma

Hi Edson,

There's  no such thing as secondary number for the voice register dn's,  unfortunately, seems that the option is just for SCCP phones, what you  can do, is to create translation-rules to macth the DID with the  extension number, if that is the case:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_configuration_example09186a00803f818a.shtml

--

Jorge Armijo

-- Jorge Armijo Please remember to rate helpful responses and identify helpful or correct answers.

Edson Vuma
Level 1
Level 1

This question is done:

Just add two dn and on one of them, add this second number.

voice register pool  1

busy-trigger-per-button 10

id mac

type 9971

number 1 dn 1

number 2 dn 2

dtmf-relay rtp-nte

codec g711ulaw

!

voice register dn  1

number 01   ← Internal number

allow watch

!

voice register dn  2

number 21359045    ← External number, on this case I used a example number with the prefix 21 (local prefix in Maputo-Mozambique).

!

create profile.

And its now working.

--
Regards
Edson Vuma

-- Regards Edson Vuma