Fax Troubleshooting basics -- commands and troubleshooting steps

[Abhishek Singh]

Hi,

I am a UC engineer - who recently has been given the responsibilty to shoulder the FAX issues with the Cisco Clients -- I am totally new to the FAX troubleshooting world -- and where as googling may help a lot for cisco documents -- would like to garner first hand knoweldge here -- what commands and issues / documents that should come in handy as I learn on my way to work .

Would appreciate some sort of guidance on this.

Thanks.

Abhishek Singh

Whatever level you reach getting better never stops -- Sachin Tendulkar       

[Chris Deren]

I suggest you look at these 2 books:

http://www.ciscopress.com/store/fax-modem-and-text-for-ip-telephony-9781587052699

http://www.ciscopress.com/store/troubleshooting-cisco-ip-telephony-paperback-9781587143021

HTH,

Chris

[Abhishek Singh]

Hi Chris,

Thanks for the suggestion -- however -- what i was looking was somethign in terms of e-book or a pdf documentation .

Appreciate your help on this.

Whatever level you reach getting better never stops -- Sachin Tendulkar

[Ayodeji Okanlawon]

To be really solid on fax, you need to read one of those books chris recommended. In addition, I have used this excellent practical document

https://supportforums.cisco.com/docs/DOC-14593

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[Abhishek Singh]

Hi Aokanlawon,

Thanks a lot -- was looking for this sort of documentation -- thanks a ton also to Chris as well -- for providing the information on the book.

Whatever level you reach getting better never stops -- Sachin Tendulkar

[Jorge Armijo]

I suggest you this link:

https://supportforums.cisco.com/docs/DOC-1360

It was created by Gonzalo Salgueiro, co-author of "Fax, Modem, and Text for IP Telephony"

To me, is one of the greatest docs I'ver seen

HTH

--
Jorge Armijo

Please remember to rate helpful responses and identify helpful or correct answers.

[Abhishek Singh]

Thanks Jorge -- thanks for this precious document -- appreciate your help on this.

Whatever level you reach getting better never stops -- Sachin Tendulkar