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feature

Mohammed Omar
Level 1
Level 1

we have CUCM 6.1 and i need how to Prevent some extension from call any extension only if case the pick up handset go to operator

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Please try the following steps.

Step1: Create a Partition PT-PLAR

Step 2: Create a Calling Search CSS-PLAR and add PT-PLAR to this CSS.

Step 3: Create a Translation Pattern with the "Translation Pattern field" blank, this is very important. Then in the "Called Party Transform Mask field" enter the number of the Operator. Assign the PT-PLAR to this translation pattern and also apply a CSS that is able to reach the phone which needs to be called.

Step 4: Assign the CSS created in step 2 to the phone that will make the call. Reset the phone to apply changes. ( It is important that the Line does not contain another CSS since the line has priority over the phone.)

HTH

Manish