01-09-2012 11:15 AM - edited 03-16-2019 08:53 AM
I posted a week or so ago about one of my phones randomly power cycling. It was determined that the issue was prob bc of old firmware, so I asked the network admin about upgrading the firmware. We looked into it and it appears as though the phone has reverted back to old firmware, and i don't know how or why.
In CM, the phone is listed with an up to date load -
Active Load ID | SCCP45.9-1-1SR1S |
However, on the IP page and under the debug alerts, it appears to have swithced to an older load:
21:53:05 25: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S Last=Initialized | |
21:53:05 25: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S Last=Initialized | |
21:53:06 6: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S File Not Found | |
21:53:06 25: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S Last=Initialized | |
21:53:06 14: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S Last=CM-closed-TCP | |
21:53:07 14: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S Last=CM-closed-TCP | |
21:22:09 23: Name=SEP58BC27758A18 Load= SCCP45.8-3-3SR2S Last=Reset-Restart | |
5:58:18p 25: Name=SEP58BC27758A18 Load= SCCP45.9-1-1SR1S Last=Initialized | |
5:59:14p 25: Name=SEP58BC27758A18 Load= SCCP45.9-1-1SR1S Last=Initialized | |
9:58:24a 23: Name=SEP58BC27758A18 Load= SCCP45.9-1-1SR1S Last=Reset-Restart |
Any ideas as to why it's happening? I'm not sure if it's more than just this phone or not.
01-10-2012 02:24 AM
What is the phone model, present phone load version & targetted phone load version ?
GP.
01-10-2012 02:33 AM
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