IP Telephony and Phones

We havea call manager that was setup by a vendor. They left a cisco switch and AP. Which does the following: We Power a new phone- it connects to the 'cisco' ssid and pulls down and applies config from WLANDefault.xml file which it pulls from the TFT...

Hi Experts,In my lab, I am upgrading our UC from 7.1.3 ot 8.5.1. The ISO that I am going to upgrade to is:UCSInstall_UCOS_8.5.1.13900-5.sgn.iso I am receiving a message stating" This Refresh Upgrade will COMPLETELY REFORMAT YOUR SERVER. Reverting to ...

why the 9971 video phone don't have the image?

I want to synchronize all users except 52101.  We sync to ldap based on IpPhone field and objectClass =user.Is this the correct LDAP Filter to exclude 52101 ?(&(ipPhone=*)(objectClass=user)!(ipPhone=52101))Is this the correct LDAP Filter to exclude 5...

We have three servers confdigures as MOH servers, one has mulitcast enabled, the other two do not.Our branches have voice gateways, and all phones in remote branches are in the same MRGL, (configured in each device pool).The MRGL holds a MRG that has...

Hi all,I m using a CME 8.8 , and i want know  if there is a possibility to have a different ring according the type of call :Example :  we have a following DN 1000,  the customer want to a have a different ring according to :1- External incoming call...

Hi,I have configured the below hunt:=============================================voice hunt-group 1 sequential list 000,001,002,003 timeout 15 pilot 004 =============================================The problem that i am facing is: once it rings 003,...

Hi,For a group of IT users we have implemented EM on CME 8.6...For the same group i have Hunt configured. This setup is working fine.My requirement is:1. If one of the logged in phone is busy (means already in a call), he/she shouldn't get the new ca...

I need the ability to forward a secondary DN to an outside line, i.e. primary line is DN 1475 and secondary DN is 1409, which is a secondary line on multiple phones. I need to be able to forward 1409 from any of these multiple phones to any given num...

I have IPCC expressserver Ver.8The problem that when any supervisor opens the CSD client (Cisco Supervisor Desktop) while opening CAD (Cisco Agent Desktop) his CAD status alternates between In Service and Partial Service only when he have any call, w...