Forcing EM users to log out v4.1.3

[simmo]

What is the best way to log out all users from EM?

This is required to update devices which cannot be done when users are logged in.

I have tried setting the forced logout after 5 mins, but this wont work if users are already logged in.

[jbarcena]

Try restarting the Tomcat service.

[chris_harris]

select name from device where loginTime > '0'

copy the MACs to a file

replace x.x.x.x with the IP of your Publisher

use AXL Browser(in the SDK) to to connect to your publisher, turn on Full Soap Logging. Get Person or whatever - you just need to make a SOAP request. Look in the logging window and cut the password - QWQDF1231AAF~! and paste it after Basic (overwrite "base64Password")

save file

run perl filename

#!perl

use CGI;

use LWP::UserAgent;

use HTTP::Request::Common;

use HTTP::Headers;

use SOAP::Lite;

use IO::File;

my $deviceName;

my $axlRequest;

my $file="testOut.csv";

my $axlType;

my $host;

my $soapHeader;

my $soapFooter;

open (LOGIN,$file) or die print "$file could not be opened $!";

$axlType="doDeviceLogout";

$host = 'x.x.x.x:80';

$soapHeader="http://schemas.xmlsoap.org/soap/envelope/\"

xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\"

xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\">

";

$soapFooter=" ";

while (){

my $data=$_;

my @line = split(/,/,$data);

chomp @line;

foreach ($data){

$deviceName="".$line[0]."" ;

&axlSend;

}

}

sub axlSend{

$axlRequest="<>http://www.cisco.com/AXL/1.0\" xsi:schemaLocation=\"http://www.cisco.com/AXL/1.0 http://gkar.cisco.com/schema/axlsoap.xsd\" sequence=\"10\">

$deviceName

";

my $userAgent = LWP::UserAgent->new(agent => 'POST doDeviceLogout');

my $request="$soapHeader $axlRequest $soapFooter";

my $response = $userAgent->request(POST 'http://x.x.x.x/CCMApi/AXL/V1/soapisapi.dll',

Content_Type => 'text/xml',

Host => $host,

Authorization => 'Basic base64Password',

Content => $request);

#&html_header;

print $response->error_as_HTML unless $response->is_success;

$error=$response->as_string;

if (!$response->is_success){

print "Could not open connection to $host, $deviceName not logged off!";

}

elsif ($error=$response->as_string){

if ($error =~ /fault/){

print $response->error_as_HTML;

}

else { print "RESULT: logged out of $deviceName\n";

sleep(3);

}

}

}

&close_file;

#&html_footer;

sub html_header {

print "Content-type: text/html\n\n";

print "\n";

print "

\n";

}

sub html_footer {

print "

}

sub close_file{

close(LOGIN);

}

"

[chris_harris]

do not remove the sleep statement - AXL cannot handle the requests running without it.

[chris_harris]

oh yeah, don't run it during production - AXL uses ~100% of the CPU during this process, actually AXL uses ~100 percent during any write activity.

[chris_harris]

If you run

select name, ikCurrentDeviceProfile, loginuserid from device where loginTime > '0'

put this in an excel spreadsheet - insert a new column after column 1 make the value 0 for all rows - save as .csv and this perl code will re-login all of your users.

Again, do not remove the sleep statement or run during production.

#!perl

## Author: Chris Harris

## Company: eLoyalty Corporation

use CGI;

use LWP::UserAgent;

use HTTP::Request::Common;

use HTTP::Headers;

use SOAP::Lite;

use IO::File;

my $deviceName;

my $loginDuration;

my $profileID;

my $loginID;

my $axlRequest;

my $file="testOut.csv";

my $axlType;

my $host;

my $soapHeader;

my $soapFooter;

open (LOGIN,$file) or die print "$file could not be opened : $!";

$axlType="doDeviceLogin";

$host = 'x.x.x.x:80';

$soapHeader="http://schemas.xmlsoap.org/soap/envelope/\"

xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\"

xmlns:xsd=\"http://www.w3.org/2001/XMLSchema\">

";

$soapFooter=" ";

while (){

my $data=$_;

my @line = split(/,/,$data);

chomp @line;

foreach ($data){

if ($line[0] =~ m/^SEP[a-z0-9](.+)/i && length $1=='12'){

$deviceName="".$line[0]."" ;

$loginDuration="".$line[1]."" ;

$profileID="".$line[2]."" ;

$loginID="".$line[3]."" ;

&axlSend;

}

else {print "$line[0] in Field 1 does not appear to contain a valid IP Phone MAC Address. Should be SEP + 12 digits" ; exit 0;}

}

}

sub axlSend{

$axlRequest="<>http://www.cisco.com/AXL/1.0\" xsi:schemaLocation=\"http://www.cisco.com/AXL/1.0 http://gkar.cisco.com/schema/axlsoap.xsd\" sequence=\"10\">

$deviceName

$loginDuration

$profileID

$loginID

";

my $userAgent = LWP::UserAgent->new(agent => 'doDeviceLogin');

my $request="$soapHeader $axlRequest $soapFooter";

## Use AXL Browser in IP Phone SDK with Full Soap logging to obtain Autorization String

my $response = $userAgent->request(POST 'http://x.x.x.x/CCMApi/AXL/V1/soapisapi.dll',

Content_Type => 'text/xml',

Host => $host,

Authorization => 'Basic base64Password',

Content => $request);

print $response->error_as_HTML unless $response->is_success;

$error=$response->as_string;

if (!$response->is_success){

print "Could not open connection to $host, $deviceName not logged off!";

}

elsif ($error=$response->as_string){

if ($error =~ /fault/){

print $response->error_as_HTML;

}

else { print "RESULT: $loginID logged into $deviceName\n";

sleep(3);

}

}

}

&close_file;

sub close_file{

close(LOGIN);

}