forward call issue

[bluesea2010]

Hi

If forward calls from deskphone to the mobile , i am not getting the callerid instead the first numer in the did range  in my mobile ( for ex 28780000
did range (28780000-28786000))

Thank you 

[Marcelo Morais]

Hi,

 remember that when a Calling ID (ANI), that is not in your dialplan range, reachs the TELCO, the TELCO uses the first DN of your dialplan to identify the Calling ID (ANI).

For example, your dialplan range is 2878-0XXX, and a Mobile 1 (9999-9999) calls an IP Phone (2878-0999) that has a CFAll to Mobile 2 (8888-8888), then the TELCO will change the Calling ID (ANI) from 9999-9999 to 2878-0000 and Mobile 2 will receive the 2878-0000 instead of 9999-9999, in other words, only a valid range (2878-0XXX) of your dialplan is permitted by the TELCO.

In other words, if my understanding is correct, what is happening to you is the correct behavior.

Hope this helps.

[Vivek Batra]

Since at route pattern level, you're applying transformation mask of xxxx hence only last 4 digits are being sent in CLI.

However since case1 is working and you're seeing the correct CLI in that case and transformation mask will also be applied, can you please confirm even in working case you're sending 4 digits CLI or something else?

Do you have translations in gateway too OR only in CUCM?

- Vivek

[bluesea2010]

Hi,

Here is the debug for case 1 : it is sending four digit 

Debug isdn q931

042192: Dec 15 08:55:01.514: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x80BE
Cause i = 0x8090 - Normal call clearing
Progress Ind i = 0x8288 - In-band info or appropriate now available
042194: Dec 15 08:55:01.518: ISDN Se1/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x8435
042195: Dec 15 08:55:02.214: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x00BE
042196: Dec 15 08:55:02.246: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x80BE
042197: Dec 15 08:55:24.986: ISDN Se1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 8788
042198: Dec 15 08:55:24.990: ISDN Se1/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Called num 79346646
042199: Dec 15 08:55:24.990: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x00BF
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA9839F
Exclusive, Channel 31
Calling Party Number i = 0x0081, '8788'
Plan:Unknown, Type:Unknown
Called Party Number i = 0x80, '79346646'
Plan:Unknown, Type:Unknown
042200: Dec 15 08:55:25.046: ISDN Se1/0:15 Q931: RX <- SETUP_ACK pd = 8 callref = 0x80BF
Channel ID i = 0xA9839F
Exclusive, Channel 31
042201: Dec 15 08:55:25.394: ISDN Se1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x80BF
042202: Dec 15 08:55:26.342: ISDN Se1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x80BF
Progress Ind i = 0x8488 - In-band info or appropriate now available
Progress Ind i = 0x8282 - Destination address is non-ISDN
042203: Dec 15 08:55:32.402: ISDN Se1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x00BF
Cause i = 0x8090 - Normal call clearing
042204: Dec 15 08:55:32.482: ISDN Se1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x80BF

Thank you 

[Samuel T Mathai]

28785302 & 28785301 are the DID range provided by carrier.. right ? Could you try to change your external number mask with another DID range (which is not in your DID block) and make a call to your mobile phone and see what callid you get ? Some provider wont pass the caller id which is not in the DID block, they try to pass BTN or main number if they see unknown DIDs.

[bluesea2010]

Hi

"Could you try to change your external number mask with another DID range (which is not in your DID block) and make a call to your mobile phone and see what callid you get"

Yes i tried i am getting the same 

Still call manager sending only 4 digit to the gateway

Thank you 

[Rajan]

whats the call flow ? try toggling between originator,  first redirecting number or last redirecting number to see whether that helps.