So we have a user_a that has a voicemail that they forward to another user lets say user_b. Before user_a forwards the voicemail they have a short message telling user_b about the voicemail they are forwarding. once user_a is done they forward the voicemail. user_b does have unified messaging enabled so they should receive the voicemail in there email with a wav file attachment of the voicemail, but all they get is the attachment wav file of the short message from user_a and not the forwarded voicemail. however if user_b goes into there voicemail via there phone(or just into unity connection voicemail account) both the message from user_a and the actual forwarded voicemail is there.
Why does the forwarded voicemail not show up in there email? Is there a setting I need to enable to allow this?
