GUI for CME 10.5

christianbernal · ‎07-05-2016

Good day!!

I have a doubt, I have one CME in one router 2901 with the IOS Version 15.4(3)M5, I upload CME_GUI_10.5 with this procedure

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmegui.html#68574 I can logging in http://iprouter/ccme.html but the page is in white don´t appears anything, I try with differents web browser but don´t work !!!

Is necesary realize other procedure ??

Thanks!!

Suresh Hudda · ‎07-05-2016

Please put " file privilege 0" command in global mode and then check once, in case it doesn't work then can u attach show run.

Suresh

christianbernal · ‎07-06-2016

Don´t work!!! Is necessary restart the router ??

Suresh Hudda · ‎07-06-2016

Not required, try to put below command..

ip http authentication local

Few more points to do..

1. Is proxy setting on browser okay ?

2. Is there any access list configured in router which may bock HTTP.

3. Connect laptop directly to the router and check once, doing this we can rule out any network issue if there it is.

4. Lastly, try to delete gui files from flash and install again.

Suresh

Shashank Mahajan · ‎07-05-2016

Verify that you have configured the following on your CME in order to access the GUI:

1. The following files should be present in the flash of the router:

    1 -rw-    22429816 Nov 16 2003 12:02:18 +00:00 c3725-ipvoice-mz.123-3.9.PI3c
    2 -rw-        1602   Jun 1 2012 00:50:12 +00:00 CiscoLogo.gif
    3 -rw-         953   Jun 1 2012 00:50:12 +00:00 Delete.gif
    4 -rw-        1347   Jun 1 2012 00:50:14 +00:00 Plus.gif
    5 -rw-         174   Jun 1 2012 00:50:14 +00:00 Tab.gif
    6 -rw-        3743   Jun 1 2012 00:50:16 +00:00 admin_user.html
    7 -rw-      559026   Jun 1 2012 00:50:30 +00:00 admin_user.js
    8 -rw-       16948   Jun 1 2012 00:50:36 +00:00 dom.js
    9 -rw-         864   Jun 1 2012 00:50:42 +00:00 downarrow.gif
   10 -rw-        6315   Jun 1 2012 00:50:44 +00:00 ephone_admin.html
   11 -rw-        5478   Jun 1 2012 00:50:46 +00:00 logohome.gif
   12 -rw-        3603   Jun 1 2012 00:50:48 +00:00 normal_user.html
   13 -rw-       77638   Jun 1 2012 00:50:52 +00:00 normal_user.js
   14 -rw-         843   Jun 1 2012 00:50:56 +00:00 sxiconad.gif
   15 -rw-        2326   Jun 1 2012 00:50:58 +00:00 telephony_service.html
   16 -rw-         870   Jun 1 2012 00:51:00 +00:00 uparrow.gif
   17 -rw-       10230   Jun 1 2012 00:51:02 +00:00 xml-test.html
   18 -rw-        2515   Jun 1 2012 00:51:04 +00:00 xml.template

2. The following commands configured need to be configured in order to enable the access for the GUI:

ME-RTR#show runn | beg ip http

ip http server
ip http path flash:

3. Ensure that you have created a web administrator and password under the telephony-services on your CME/IOS router as shown below. This user name and password will be used to authenticate while retrieving information from the Cisco Call Manager Express during the Init Wizard phase:

telephony-service

    web admin system name cisco password cisco
    dn-webedit
    time-webedit

4. Once you have done/verified the above mentioned configuration, please try to get into the GUI, if the issue persists, please provide the output of "show tech" from your CME along with the output of the following debug:

-debug ip http all

christianbernal · ‎07-06-2016

Good day!!

One question the files is in flash0://GUI/

and the path is fine ?? flash0:/GUI or not ?'

The other command telephony-service is fine!!