Have problems to get video capabilities(vendor config) of phone if Override Common Settings not checked

[donTIM111]

Hi,

I try to get video capabilities(vendor config) by using following Query:

CUCM Version 8

Tables (depands of size):

devicexml4k, devicexml8k,  devicexml16k

Query

SELECT

     devicexml4k.xml

FROM

     device, devicexml4k

WHERE

     device.pkid = devicexml4k.fkdevice

AND

     device.pkid = "pkid_of_phone';

Phone Configuration

If the checkbox Override Common Settings next to Video Capabilities is checked, then i get my video capabilities. Otherwise i don't get them.

The method getPhone outputs the same result.

My Question

     -Do you know in which table in the database I can find the default settings for the video capabilities for the phone?

     -or any ideas how I can solve the problem?

Thanks,

Sergej

[jhindmarsh]

I just experienced an issue with a customer, unless I checked in the box to Override Common Settings, the video capabilities on the phone devices was still defaulted to NO.

What is "Override Common Settings"?  It is available to select under "Enterprise Phone Configuration", under "Common Phone Profile, and under the device settings of a phone.  What does it actually do?

Thanks

Jesse