Help needed on setting up 7937G phone on CME

[Peter Kim]

I'm trying to setup 7937G phone on CME.  I've been trying to find a good doc that explains me how to do this.  I was able to find few docs that tells me how to upload firmware and I got that part done.  The phone is properly registered.  However, I'm not able to call that number from outside.  If I dial that number, I am getting a message "calls cannot be completed".  I see the call is making to CME router.  I can see it with "debug voip ccapi inout" command. 

Any suggestion?

Thanks.

Peter

[Terry Cheema]

See the CME admin guide:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm.pdf

You may need to configure translations/dial-peers etc. to setup the inbound/outbound calls.

See below for understanding dial-peers:

http://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/14074-in-dial-peer-match.html

If you are still stuck, make a test call and post the debug of voip ccapi inout and also attach your show run.

-Terry

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