09-25-2017 05:26 AM - edited 03-17-2019 11:14 AM
Hi,
Is it possible to hide the caller ID from users that use CUCM when calling to the PSTN ? There should be a special code to use this feature, for example *2
Scenario:
Auser dials a PSTN number: *200040771688133 from his office phone.
The PSTN user cannot see the caller's information on the display (private number).
Thanks,
George
Solved! Go to Solution.
09-25-2017 05:39 AM
09-25-2017 05:39 AM
09-25-2017 06:59 AM
Thanks Jitender Bhandari !
I was able to test it in our test system so far.
I just copyed an existing translation profile and added *2 before it as a code.
After that i modified under translation pattern config > Calling party transformation > calling line id presentation and calling name presentation to restricted.
So now the old translation pattern and the new translation pattern point to the same route pattern but one allows the caller id and one not. Pretty easy :)
09-25-2017 08:05 AM
Hi George,
Happy to help.
Sounds good that you were able to test it in your LAB, i would still suggest you to make a specific Route Pattern in your production like 91.408895XXXX replace XXXX with an exat number. You can create one for your mobile number for testing, the reason why i would like you to test this way before going for full fledge deployment is sometime when you are restrict CLID service provider would reject your call (Again it can differ service provider to SP).
(Rate if it helps)
JB
09-25-2017 05:41 AM
Yes, you can build specific route patterns for that with Calling Line and Calling Name presentation set to Restricted.
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