High processing in Call Manager

[GHARIP MOHAMED MARZOK]

i have call manager cluster version 7.1.5  , PUB and one SUB , the SUB always has high CPU  always in these range 64 , 70 , 76

and never get below than 64 , the real time monitoring tells that Ctimanager take always over 30 % and ccm about 19 % or more and

Tomcat 8% or more .

can any one please help how to solve this high CPU , it is urgent .

[Leo Salcie Tejeda]

Hi,

Have you try restarting the server?

Sometime service gets stuck and start to consume a lot of memory/cpu like for example Tomcat. There some bug regarding these cases.

Regards

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[GHARIP MOHAMED MARZOK]

I already restarted it .

[Leo Salcie Tejeda]

Are you running Call Manager on MCS o ESXi?

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MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

[GHARIP MOHAMED MARZOK]

MCS

[Leo Salcie Tejeda]

What MCS model? How many phone do you have registered? How many call do you process simultaneously?...

Maybe you're reaching the maximun call you can handle....

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MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

[GHARIP MOHAMED MARZOK]

Do not know exactly , but this high CPU also after working hours, I will visit the site tomorrow and asking about this ctimanager which cause this high CPU and to know how start troubleshooting .