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Hlog on Cisco 7821

LaurentMichel
Level 1
Level 1

I configured a softkey template with HLog  softkey on the On Hook state.

When I test this softkey template on my IP Communicator, it is working fine. When I push the button I get the message "Logged out of Hunt Group". This message remains on the screen.

When I use the same softkey template on a Cisco 7821 SIP phone the message disappears after a couple of seconds. So the user doesn't know if he is part of the huntgroup. Is there a way to keep this message on the screen?

I know I can use the Phone Lines to have a logout button with status light but the client need all the line buttons for speeddails.

1 Reply 1

Unfortunately you can't configure this timer as far as I am aware.