How can I see how much space is used in Unity

[Shane French]

Hello,

I am looking to find the following information in unity 8.x:

1.) How much space is left on disk for Unity mailboxes

2.) How much space is consumed by all users' mailboxes on the server.

I will use this information to properly size Mailbox Quotas.

Thanks in advance!

-shane

[Leonardo Santana · Accepted solution]

Hello take a look on this links:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsag170.html#wp1058989

https://supportforums.cisco.com/docs/DOC-22984

https://supportforums.cisco.com/message/1208426#1208426

The size reserved ofr voice mail

You can go at CUC Admin web page-> Tools -> Tasks Management ->  Monitor Disk Space

"Monitors Unity System directories and sends alerts if disk volume is getting full."

Regards

Leonardo Santana

Rate this if helps

[Shane French]

Excellent, exactly what I needed.  Thanks!

[Geevarghese Cheria]

Hi Shane,

    I would like to add one more url which talks on "Information about the Mailbox size limit and configuration for Unity Connection 2.x and 7.x."

        https://supportforums.cisco.com/docs/DOC-8087

It is good to create a different mailstore rather than going on increasing existing one. Since One single mailstore with very high size can cause issue with the messages which are handled while being recorded, queued, routed to different mailboxes and accessed. Also  with any messaging system issues might be there with DRF backups when single mailbox store of very large size.

Thanks and Regards,

Geevarghese

[Leonardo Santana]

Great doc Geevarghese!

[Rob Huffman]

Hi Shane,

Just wanted to add a note to the excellent tips from Leonardo

and Geevarghese (+5 each my friends!)

If you want to drill down to the user level, try this Tool from the great suite

of Unity/Unity Connection Tools you can include the mailbox size in the report you generate;

Connection User Data Dump (CUDD) Tool

The  Connection User Data Dump (CUDD) is a Windows-based remote database  administration tool available on the Cisco Unity Tools website. CUDD  allows you to export specific information about users to a file that can  be viewed or imported into another application, such as a database  utility or Microsoft Excel. When the data is exported, the tool  automatically creates a header row that lists the data type found in  each column of the output, for ease of import into other programs.

The tool is available from the "Superb" Unity Tools site;

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

From the Help Notes;

Requirements/Special Notes

This version of User Data Dump runs on Windows XP/2000/2003 or Vista.

***This version of User Data Dump only works with Unity Connection 7.0(1) or later.

You  must enable the ODBC proxy service on the Unity Connection server and  attach to the database using an account enabled for the remote database  access role. See the next section for details on this.

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm

Cheers!
Rob

"Why not help one another on the way" - Bob Marley