02-17-2024 06:37 AM
Our MRA environment consists of both phones registered via Activation Code and phones registered with user credentials. I want to identify which method was used in order to convert those registering with user credentials to Activation Code. Is there a way to determine which method the MRA phone used in order to register?
02-17-2024 06:53 AM
From what I know there are no way to determine how a device has authenticated.
02-17-2024 10:12 PM
Activation codes offer a straightforward and secure method to onboard remote endpoints for Mobile and Remote Access (MRA). This feature eliminates the requirement for an MRA user to be physically on-premises during their initial phone setup. Instead, remote users can simply plug in their phones, enter the activation code, and begin making calls.
What is your desired outcome for “convert those registering with user credentials to Activation Code?
Is there a way to determine which method the MRA phone used in order to register? No report can display the method it used. See if the “Require Activation Code for Onboarding” checkbox is ticked in the phone export.
02-18-2024 08:49 AM
02-18-2024 09:21 AM
Require activation code is unchecked as soon as the device registers using a code, so that cannot be used to track down devices that has registered with a code.
02-18-2024 04:48 PM
I appreciate your input, Roger. I assumed the activation code would become invalid, but the check box remains selected.
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