How do I shorten the number of rings before the call minder answer machine kicks in. The phone set does not offer that option in the preferences menu. Thanks
Forum Posts
Dear All Kindly I got that message "Failed to create the CTI Route Point and corresponding Line on Cisco Unified CM." When I am trying to create Trigger on the UCCX for an Application, Bye the way I create Call Control Group and it gives m...
Hello,I'm quite new to Cisco world, so my apologies for my lack of knowledge on the matter.I'd like to consult the community to check whether there is any existing security best practices providing some guidance on how to best segregate at network le...
Resolved! CVE-2023-20198 Vulnerability and PRIs
Hi,I have a quick question about Cisco routers and vulnerabilities when connected to PRIs, I don't have a lot of background on the telco side so this may seem like a stupid question.Can the routers be hacked through a telco PRI? Just unsure with a t...
Hi,I'm trying to implement a script to make multiple simultaneous outbound calls in a UCCX system.This scripts will records a message from a caller and then broadcasts it to a list of extensions by placing multiple outbound calls.How I can make multi...
We are renewing our Enhanced licenses for our CUCM 12.5. We received a Provisioning mail from the Webex email ID. If we click on the link, it redirects to a page saying Unauthorized (screenshot attached). When we click on sign in, it goes to admin.we...
Suddenly out of nowhere we stopped being able to make outbound calls and when we call in to our organization the call (from the cellphone not our IP phones) will ring for 2 seconds and then drop.I am able to ping to our Cube? I'm not familiar with Te...
new VOIP technician - We just upgraded from Nortel - copper to Cisco phones . My place of employment just required that we disable autoregistration on new phones, and after doing so, we now are asked for a PIN when plugging in a phone. Is there ...
Hello guys, I have 3 ephones with cisco cme and 1 fxo connected to pstn and I want to pervent 1 ephone from outgoing does anyone know the configuration for this ? Thanks.
Resolved! One way Voice Issue
Dears,The users are facing a one-way voice issue only on the first call. There is no issue for the second time, and this is annoying for the users. We have two networks: the SDA network and the non-SDA network. The issue is calls between those networ...
Hello,I have a problem that started long time ago and no one been able solve that and now it is me who tasked to solve this problem.Phone calls are not forwarded to external numbers like mobile. I have collected the logs from test phone call, but i a...
Hello @Roger Kallberg ,I'm pleased to reach out to you. I'm seeking your assistance with a matter, if you don't mind. I am in the process of setting up a new Project with CUCM v14.0, using an advanced attendant console installed on a Windows Server 2...
Hello I want to use PCD Ver 14 as backup device.I want to increase the virtual disk. What is the steps and command.Thank you
My customer using CUCM 8.5 and UCCX 8.5. CUCM was sync users with LDAP. UCCX app admin user as well. Customer need to un sync LDAP. I'm not sure that when we un sync user with LDAP, the exist uccx app admin user will can login to uccx?
Hi trying to configure a queue device group for CUACA Server. Created a CTI Route point in CUCM and associated the DDI for the queue to the DN assigned to the CTI Route Point. When attempting to sync with CUCM I get the error "Cannot insert or update...
