03-08-2017 07:44 AM - edited 03-17-2019 09:45 AM
Active Load sip88xx.10-3-1-20
I believe I saw somewhere that I needed to upgrade my firmware on the phone to 11.51 or later.
Has anyone done this successfully?
03-08-2017 08:10 AM
CUCM or CME?
03-08-2017 11:57 AM
Hi there,
What you are looking for is called Enhanced Line Mode;
The buttons on the left and right of the phone screen can be set up as line buttons, giving up to five more line keys. Users see an alert for an incoming call.
Enhanced line mode is supported on Cisco Unified Communications Manager 9.1(2), 10.5(2), and 11.0(1) and any higher releases that are generally available. The latest Device Package is required. You can set the line mode in the Product Specific Configuration Layout portion of the Device Configuration window in Cisco Unified Communications Manager.
From;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/firmware/releasenotes/p881_b_cisco-ip-phone-8800-series.html#CUIP_TP_F543354A_00
Cheers!
Rob
03-08-2017 12:12 PM
Good info, Rob!
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