How do I replace a hard disk on a 7828I4 CUCMBE ?

[andyhibbert]

Anyone got any instructions on the procedure to replace a failed hard disk on a 7828I4 cucmbe ?

Is it a case of power down, replace failed disk, power up and let the server take care of everything else?

Or is there any configuration work on the server required ?

It hasn't failed yet but better to know how before the event

Hardware spec listed below.

Thanks

Andy

Platform Type	7828I4
Serial Number	KQRZNGC
Processor Speed	2660
CPU Type	Intel(R) Core(TM)2 Quad CPU    Q9400  @ 2.66GHz
Memory	8192 Mbytes
Object ID	1.3.6.1.4.1.9.1.899
OS Version	operatingsystem.UCOS4.0.0.0-31
RAID Details	LSI Logic IR Configuration Utility 2.00.15 Read configuration has been initiated for controller 0 ------------------------------------------------------------------------ Controller information ------------------------------------------------------------------------ Controller type                         : SAS1064E BIOS version                            : 6.16.00.00 Firmware version                        : 1.26.81.00 Channel description                     : 1 Serial Attached SCSI Initiator ID                            : 112 Maximum physical devices                : 62 Concurrent commands supported           : 266 Slot                                    : 0 Bus                                     : 1 Device                                  : 0 Function                                : 0 RAID Support                            : Yes ------------------------------------------------------------------------ IR Volume information ------------------------------------------------------------------------ IR volume 1 Volume ID                               : 16 Status of volume                        : Okay (OKY) RAID level                              : 1 Size (in MB)                            : 237464 Physical hard disks (Target ID)         : 17 18 ------------------------------------------------------------------------ Physical device information ------------------------------------------------------------------------ Initiator at ID #112 Target on ID #17 Device is a Hard disk Enclosure #                             : 1 Slot #                                  : 1 Target ID                               : 17 State                                   : Online (ONL) Size (in MB)/(in sectors)               : 238475/488397168 Manufacturer                            : ATA     Model Number                            : WD2502ABYS-23B7A Firmware Revision                       : 3B04 Serial No                               :      WD-WCAT1E211478 Drive Type                              : SATA Target on ID #18 Device is a Hard disk Enclosure #                             : 1 Slot #                                  : 0 Target ID                               : 18 State                                   : Online (ONL) Size (in MB)/(in sectors)               : 238475/488397168 Manufacturer                            : ATA     Model Number                            : WD2502ABYS-23B7A Firmware Revision                       : 3B04 Serial No                               :      WD-WCAT1E286786 Drive Type                              : SATA ------------------------------------------------------------------------ Enclosure information ------------------------------------------------------------------------ Enclosure#                                : 1 Logical ID                              : 5005076b:06498f74 Numslots                                : 4 StartSlot                               : 0 Start TargetID                          : 0 Start Bus                               : 0 ------------------------------------------------------------------------

[Ashley Georgeson · Accepted solution]

Hi Andy,

It looks like you are running RAID1 with two matched drives on this appliance, so it should be the same as for any old server.

According to this page from Cisco regarding the MCS7825-H3 it is simply a case of powering down, swapping the drive and powering up.

http://cisco-images.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/ps7300/product_data_sheet0900aecd805efb14.html

Although this is an HP server and you are using an IBM, it should be the same process for you.

Hope that helps, Ash.

[andyhibbert]

BTW. Back in 2007 did you work for a company called L3C based out of Nottingham ?

[Ashley Georgeson]

I did indeed - what a small world!

I hope that everything is still going will with you.

Regards, Ash.

[david.wild]

HI,  i have a failed drive in an IBM 7828.  replacement is in but how do i resynch or confirm it is doing this.  Looking t in the RRaid utility does not seem to show a way of doing this

A show Hardware just reports degraded

cheers all

[Ashley Georgeson]

Hi David,

Is the failed drive the same model number as the the failed (and remaining) drive?

If a simple plug in and reload does not rebuild the RAID partition I would consider raising a TAC case.

Sorry I can't be more helpful.

Regards, Ash.

[Aaron Harrison]

Hi Mr Dave

On the HP SATA servers I recall you had to go into the RAID BIOS util to rebuild the array. Not sure if the IBMs are the same..

Maybe have a look at this as well:

https://supportforums.cisco.com/docs/DOC-12955

Aaron