cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
45306
Views
0
Helpful
4
Replies

How i can configure and use wireless head set on cisco 7962...?

midhun_km
Level 1
Level 1

Hi all,

How i can configure and use wireless head set on cisco 7962...?

is it possible...?

Thanks in advance...

Midhun KM

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Midhun,

To be able to answer/end calls via the Plantronics wireless headset

you require this additional part

See attached

Cheers!

Rob

Plantronics 37978-01 Plantronics Cisco Headset Hookswitch Control Adapter (HHC)

  • Cisco Headset Hookswitch Control (HHC) adapter transforms your Cisco Unified IP phone experience by extending the advantages of Plantronics professional wireless headset system families
  • Supports Plantronics CS50, CS55, CS70N, CS351N, CS361N wireless headset systems, and Plantronics Voyager 510S Bluetooth headset system
  • Enables remote ring alert and call answer/end capability on your Plantronics wireless headset, allowing you to move freely throughout the office without missing a call
  • Eliminates the need for Plantronics HL10 handset lifter
  • Once connected, the HHC will send a ringer alert signal to the headset anytime the phone rings, anywhere within a headset's wireless range

Plantronics Cisco Headset Hookswitch Control Adapter (HHC).

Compatible with Cisco Unified IP Phone models 7975G, 7965G, 7945G, 7962G, and 7942G.

This product is also known as: Cisco Hookswitch, Cisco Control Adapter, Cisco HHC, APC-4

On the Device configuration page in CUCM for the 7962 where you want to use the Wireless headset (enable the setting below);

Product Specific Configuration Layout

View solution in original post

4 Replies 4

midhun_km
Level 1
Level 1

http://www.voiplink.com/Cisco_7960_Headsets_s/362.htm

This link shows it is possible....

how i can configure the same..?

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_3_5/english/release/notes/79x5x2_835.html

from the above shown link from Cisco documentation....

Enabling a Wireless Headset

By default, the wireless headset remote hookswitch control feature is disabled. You can enable it through

the Cisco Unified Communications Manager Administration application. To do so, choose Device >

Phone and locate the phone you want to modify. In the Phone Configuration window for the phone,

select Enable for the Headset Hookswitch Control option.

On the phone, you can verify that the feature is enabled by choosing Settings > Device Configuration

> Media Configuration, and verifying that the Headset Hookswitch Control setting displays Enabled.

Rob Huffman
Hall of Fame
Hall of Fame

Hi Midhun,

To be able to answer/end calls via the Plantronics wireless headset

you require this additional part

See attached

Cheers!

Rob

Plantronics 37978-01 Plantronics Cisco Headset Hookswitch Control Adapter (HHC)

  • Cisco Headset Hookswitch Control (HHC) adapter transforms your Cisco Unified IP phone experience by extending the advantages of Plantronics professional wireless headset system families
  • Supports Plantronics CS50, CS55, CS70N, CS351N, CS361N wireless headset systems, and Plantronics Voyager 510S Bluetooth headset system
  • Enables remote ring alert and call answer/end capability on your Plantronics wireless headset, allowing you to move freely throughout the office without missing a call
  • Eliminates the need for Plantronics HL10 handset lifter
  • Once connected, the HHC will send a ringer alert signal to the headset anytime the phone rings, anywhere within a headset's wireless range

Plantronics Cisco Headset Hookswitch Control Adapter (HHC).

Compatible with Cisco Unified IP Phone models 7975G, 7965G, 7945G, 7962G, and 7942G.

This product is also known as: Cisco Hookswitch, Cisco Control Adapter, Cisco HHC, APC-4

On the Device configuration page in CUCM for the 7962 where you want to use the Wireless headset (enable the setting below);

Product Specific Configuration Layout

Hi..Rob...

Excellent.......

Good Day_ Bro....