05-08-2011 10:53 PM - edited 03-16-2019 04:52 AM
Hi all,
How i can configure and use wireless head set on cisco 7962...?
is it possible...?
Thanks in advance...
Midhun KM
Solved! Go to Solution.
05-09-2011 07:14 AM
Hi Midhun,
To be able to answer/end calls via the Plantronics wireless headset
you require this additional part
See attached
Cheers!
Rob
Plantronics 37978-01 Plantronics Cisco Headset Hookswitch Control Adapter (HHC)
Plantronics Cisco Headset Hookswitch Control Adapter (HHC).
Compatible with Cisco Unified IP Phone models 7975G, 7965G, 7945G, 7962G, and 7942G.
This product is also known as: Cisco Hookswitch, Cisco Control Adapter, Cisco HHC, APC-4
On the Device configuration page in CUCM for the 7962 where you want to use the Wireless headset (enable the setting below);
05-09-2011 12:11 AM
http://www.voiplink.com/Cisco_7960_Headsets_s/362.htm
This link shows it is possible....
how i can configure the same..?
05-09-2011 02:16 AM
from the above shown link from Cisco documentation....
Enabling a Wireless Headset
By default, the wireless headset remote hookswitch control feature is disabled. You can enable it through
the Cisco Unified Communications Manager Administration application. To do so, choose Device >
Phone and locate the phone you want to modify. In the Phone Configuration window for the phone,
select Enable for the Headset Hookswitch Control option.
On the phone, you can verify that the feature is enabled by choosing Settings > Device Configuration
> Media Configuration, and verifying that the Headset Hookswitch Control setting displays Enabled.
05-09-2011 07:14 AM
Hi Midhun,
To be able to answer/end calls via the Plantronics wireless headset
you require this additional part
See attached
Cheers!
Rob
Plantronics 37978-01 Plantronics Cisco Headset Hookswitch Control Adapter (HHC)
Plantronics Cisco Headset Hookswitch Control Adapter (HHC).
Compatible with Cisco Unified IP Phone models 7975G, 7965G, 7945G, 7962G, and 7942G.
This product is also known as: Cisco Hookswitch, Cisco Control Adapter, Cisco HHC, APC-4
On the Device configuration page in CUCM for the 7962 where you want to use the Wireless headset (enable the setting below);
05-09-2011 11:34 PM
Hi..Rob...
Excellent.......
Good Day_ Bro....
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