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How provide preference of Translation pattern over an extension.

On CUCM version 11.5 the internal numbers use 4 digits ( XXXX) and they belong to partition "PTinternal". We need calls transferred from UNITY Auto Attendant to range from 7701 to 7799 go directly to their voice mail (without ringing) ONLY from 9:30a to 4:30p. Voice mail ports have CSS “Voicemail”. I created a Translation pattern 77[1-9]X on a ToD partition "PTgotoVM" (selecting "Urgent Priority" option) to send numbers from 7701 to 7799 to voice mail (without ringing). I added partition "PTgotoVM " on CSS “Voicemail” ABOVE partition "PTinternal". When I test this Translation pattern, it is not working. The calls instead of going to voicemail they ring on affected numbers from 7701 to 7769.

If I change TP to from 77[1-9]X to a specific number (like 7748) this ToD TP Works !! so my TP 7748 is having preference over internal number 7748.

How I can solve this problem using a TP 77[1-9]X?

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee