How to forward a call directly to someone's voice mail

[mmedwid]

Imagine an admin with 6 exec line appearances on her phone.  Caller calls Exec A and the admin answer. 

She normally take a message but in this case the caller specifically wants to go to Exec A's voice mail.

Is there a way to do that?  Am I missing something obvious?

[Marwan ALshawi · Accepted solution]

Add a CTI RP with *XXXX and CallFwdALL to Voicemail

But make sure your default voicemail profile has mailbox mask XXXX listed or this won't work

so if the Exec A number it 1000 yu can dial *1000 then the call wil go to VM of number 1000 assuming the mail box mask created with XXXX so the * get removed

HTH

if helpful Rate

[mmedwid]

Bingo!  All good.  Thank you.