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How to get CDR on a CallManager system version 4.2 ?

josedunet
Beginner
Beginner

Hello all,

Please how can i get (or see) the CDR of a Call Manager 4.2  and do research on calls?

Thanks in advance.

Best Regards,

3 REPLIES 3

Amer rajai Sha'er
Rising star
Rising star

Hello,

Go to the servicability then access the CDR.

Amer

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

First of all, have you installed CAR already???

It comes by default in 5.X and above but in Windows versions it's a plugin you need to install in order to use it.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

bvanturn
Cisco Employee
Cisco Employee

Indeed if you want a nice interface and limit your search you should set up CAR.

Install CAR

Search CDR

Or if you are not looking for an interface, you can also search the CDR database manually via SQL. Make sure the insercdr service is activated on the publisher and that CDR is enabled in the parameters for each node.

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