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How to open Call manager .tar files

ronald.nutter
Level 1
Level 1

I am trying to open a call manager backup file to see if I can find what caused a problem I am working on.  The end game is to be able to look at different versions of the config file to see if I can find the change.  Trying not to have to do a restore and the accompanying service outage for call manager to do the reboot I am anticipating.  

 

Tried using 7-zip but didnt have any luck.

Suggestions ?

2 Replies 2

Nadeem Ahmed
Cisco Employee
Cisco Employee

Hello Ronald,

Please refer to these post, this might help you.

 

https://supportforums.cisco.com/discussion/11668386/cant-open-call-manager-80-backup-files

 

https://supportforums.cisco.com/discussion/11255956/cucm-85-and-bars-how-extract-tar-files

 

Further refer to this link as well, section :Creating and Editing Backup Schedules

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/drs/8_5_1/drsag851.html

 

Br,

Nadeem Ahmed

 

Please rate all useful post.

 

Br, Nadeem Please rate all useful post.

Chris Deren
Hall of Fame
Hall of Fame

The backup files are encrypted since version 8.0, so unless you can heck them (there are tools on the web) you cannot simply open them.

Chris