08-06-2010 01:02 AM - edited 03-16-2019 12:07 AM
Dear All
It's really hard to understand the CUCM trace log, is there any document can help to understand it ?
I know there is a sofeware VLT, it can translate the SDI trace file to easy understand form,but I think this is not good engough , and this software will not translate all the log.
Solved! Go to Solution.
08-06-2010 10:31 AM
Hello,
I have created this document that describes how to track an H.323 call in a CUCM trace:
https://supportforums.cisco.com/docs/DOC-11779
I plan to create documents for SCCP and SIP at some point in the future, but this should get you started with the basics of H.323.
If you find it helpful, or have questions on the doc please feel free to rate or leave comments.
-Jason
08-06-2010 06:25 AM
Not really, you only understand and learn how to read logs by experience or if you're lucky enough someone gives you some training on it.
VLT digests a lot of the messages and many times you'll miss the actual error.
The only real way to read a trace is just open it in a text editor.
Traces are really meant for TAC troubleshooting purposes, so that's why you won't find a doc titled "how to read and understand traces" in CCO.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
08-06-2010 10:31 AM
Hello,
I have created this document that describes how to track an H.323 call in a CUCM trace:
https://supportforums.cisco.com/docs/DOC-11779
I plan to create documents for SCCP and SIP at some point in the future, but this should get you started with the basics of H.323.
If you find it helpful, or have questions on the doc please feel free to rate or leave comments.
-Jason
10-18-2011 02:08 AM
What about using Triple Combo to help with reading the trace(s)?
10-18-2011 04:22 AM
If you have no experience reading traces it might help you, however just as VLT, you'll get the digested version so chances are the error message won't show up or you don't see where it fails.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
07-29-2014 12:37 PM
When are you creating the docs for SIP & SCCP ???
07-30-2014 02:12 AM
Hi,
Please refer to the blog below to learn how to read sip traces..
https://supportforums.cisco.com/document/113271/understanding-sip-traces
There is not much to SCCP. SCCP is what cucm uses to talk to IP Phones and vice versa.
07-29-2014 12:17 PM
The doc for H.323 call tracing was brilliant. When would you be creating docs for SCCP & SIP ? We've been waiting forever for it
04-22-2018 04:42 AM
Does downloading Voice Log Translator require a special entitlement or service contract association ?
04-22-2018 10:43 PM - edited 04-22-2018 10:44 PM
Hi Anas,
As long as you have access to download software in cisco site, you can get VLT from cisco software download page.
https://software.cisco.com/download/home/284329957/type/282074326/os
But I would suggest that you use translatorX whcih is a better and useful tool compared to VLT which you can download online without any contract.
https://translatorx.org/downloads.html
HTH
Rajan
Pls rate all useful posts
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