IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 5439 Views
  • 14 replies
  • 0 Helpful votes

So, this is my absolute last resort on this particular issue as I have expended all my ideas.   I have a customer that has Cisco Call manager at one site and they are having issue with calls to another site. The other site has a Zyxel router.   The i...

tenbucker by Level 1
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  • 6 replies
  • 0 Helpful votes

Hi All,   One of the VPN user facing the issue of access Cisco Finesse. He is using CIPC connecting through VPN. He can able to access the Cisco Finesse login page and give the required information like username, password, and IPCC extension. Once he...

rajeshpat by Level 1
  • 1350 Views
  • 1 replies
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Hello everyone,     CUCM 11.5.  I have a call coming in on a PRI and the Telco is sending 10 digits.  I need to get inbound calls to that number over to an internal extension to make it a DID.  What is the best way to do that?     Thanks in advance  ...

Hello,   CUCM 11.5.  I have a scenario of shift workers where 2 people sit at the same desk with the same DN on different shifts.  They both want to have a Personal Directory of their own so when User A is working he has his own Personal Directory an...

Resolved! Translation Rule

Hello, I want to translate the DID number 35369750 to inbound extension 850  I applied this rule and voice translate profile under the port and tried voice translation  rule test and it translated ok but when I tried a call it failed and get success...