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How to register Ephone

Tashi BDFCL
Level 1
Level 1

Hello,

I have got new CCME router 3900 series. I have Cisco Communication Manger-SRST-100 seats license. Can anyone tell me how do i put the license in router.

When i run this command its should like this :

BDFCL-CCME#sh ephone registered

No ephone in specified type/condition.

BDFCL-CCME#

Please help me. Its really urgent. I am using Cisco Unified Communications Manager Version 8.6 in my router.

Thanks

20 Replies 20

paolo bevilacqua
Hall of Fame
Hall of Fame

Wrong forum, post in "Voice - IP telephony". You can move your post using the actions panel on the right.

Thanks for the information. I have moved to IP Telephony.

Thanks

If you haven't configured CME, you need to start by reading the config guide

Cisco Unified Communications Manager Express System Administrator Guide

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm.html

HTH


java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi,

I have got one CCME 3845 router and recently we have purchased new router to make as standby i.e. CCME 3945 with Cisco Unified Communications Manager Version 8.6.

I did backup of configuration from router 3845 and restore in 3945. Now the issue is like this. When i run the command "sh phone registered" it give me following result:

BDFCL-CCME#sh ephone registered

No ephone in specified type/condition.

BDFCL-CCME#

I asked the supplier and they said License will be activated in next 60days automatically. But this is the case then the router should be functional.

I run this command to check the license:

BDFCL-CCME##sh license

BDFCL-CCME#show license detail cme-srst

Feature: cme-srst                        Period left: 8  weeks 3  days

Index: 1        Feature: cme-srst                          Version: 1.0

        License Type: EvalRightToUse

        License State: Active, In Use

            Evaluation total period: 8  weeks 4  days

            Evaluation period left: 8  weeks 3  days

            Period used: 20 hours 42 minutes

            Transition date: May 04 2013 07:47:00

        License Count: 240/0  (In-use/Violation)

        License Priority: Low

        Store Index: 7

        Store Name: Built-In License Storage

Please help me.

TashiBDFCL

Hi

Couls you send us the new routers configuration.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Please find attached, the configuration of my new router.

Thanks,

TashiBDFCL

HI

I think your ip phones have not taken the new configuration like the new IP address and new option 150. Try to do reset of the phone and force them to get new IP address information from your new router DHCP configuration.

Also after activating the CME/SRST license, have you restarted the router.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi Tashi,

Just to add what Mr. Ronak has said, can u also cross-check the IOS version of Cisco router since there is a bug related to registration of ip phones .

CSCte08121 Bug Details

SRST8.0: 7937, 79x1/5/2 with sccp version 17 would not register to SRST.
Symptoms: Cisco IP phones running firmware that uses SCCP version 17 cannot
register to SRST/CME-SRST, or will register but not obtain any lines.

Conditions: This symptom is observed on Cisco routers with Survivable Remote
Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is the first
image with SCCP version 17 support for SRST.

Workaround: Download the IP phone firmware to a Cisco IOS release image that
does not use SCCP version 17. For Cisco 79x1/5/2 phones and Cisco 797x
phones, this is 8.3 firmware. For Cisco 7937 phones, obtain a load prior to
1.4(1).

regds,

aman

Yeah i have restarted the router twice. Can you tell me how to reconfigure?

Hi

Your configuration looks good. I would suggest you to manually configure one IP phone to register with new router after erasing the entire configuration on the Ip phone.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

Hi,

I removed all ephone configuration with following command:

no ephone-dn 1 dual-line

no ephone 1

wr mem

after removing the configuration i reboot the router.

After rebooting i add one ephone using following command:

ephone-dn  1  dual-line
number 1001 secondary 324687
name Operator
call-forward busy 1002
call-forward noan 1002 timeout 10

ephone  1
mac-address 0021.A086.6862
type 7906
button  1:1
pin 3281

wr mem

Reload the router once again.

I checked the ephone registration using following command:

BDFCL-CCME#sh ephone registered

No ephone in specified type/condition.

BDFCL-CCME#

Still its same. Anything wrong?

I have following configuration after following above steps:

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.03.06 15:42:19 =~=~=~=~=~=~=~=~=~=~=~=
sh runn
BDFCL-CCME#sh running-config
Building configuration...


Current configuration : 10237 bytes
!
! Last configuration change at 09:42:28 GMT Wed Mar 6 2013
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
!
hostname BDFCL-CCME
!
boot-start-marker
boot-end-marker
!
!
logging buffered 51200 warnings
enable secret 5 $1$oAsG$UbrxBP0dpE.h3RBBp7WFt1
!
no aaa new-model
clock timezone GMT 0 6
!
no ipv6 cef
ip source-route
ip cef
--More--         !
!
!
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.11.2 192.168.11.20
!
ip dhcp pool IPTELEPHONES
network 192.168.11.0 255.255.255.0
option 150 ip 192.168.11.1
default-router 192.168.11.1
!
!
ip domain name yourdomain.com
multilink bundle-name authenticated
!
!
!
!
!
crypto pki token default removal timeout 0
!
crypto pki trustpoint TP-self-signed-1859121955
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1859121955
--More--          revocation-check none
rsakeypair TP-self-signed-1859121955
!
crypto pki trustpoint TP-self-signed-2189781093
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2189781093
revocation-check none
rsakeypair TP-self-signed-2189781093
!
!
crypto pki certificate chain TP-self-signed-1859121955
certificate self-signed 01
  3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
  31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
  69666963 6174652D 31383539 31323139 3535301E 170D3132 31323135 30343034
  33395A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
  4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 38353931
  32313935 3530819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
  8100B906 FB652ED9 BD551AD0 69725244 F33BB857 54C2F40B 213D854B 9012AE9B
  E3B97C50 73F732F3 8437E7D2 D8A2BD69 129EF339 BAC197F2 6C2D7845 03D0FE53
  8CEB792C 23592F49 1ACBF9F0 0BE293F9 27F85572 58FC2D0D 3AD69181 B31B5018
  05AD5448 D019F625 C7BE11F7 E4A5B335 4EA557D4 331331FE 9382C335 CBEE7558
  2A4D0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
  551D2304 18301680 14FE54A5 2918FF1E 55C69F1F 5F5176EC 62F7F6A0 85301D06
--More--           03551D0E 04160414 FE54A529 18FF1E55 C69F1F5F 5176EC62 F7F6A085 300D0609
  2A864886 F70D0101 05050003 81810094 79481070 567946DC A43F56D8 CCFC2F19
  30E7E026 E7AE9120 9D64B469 9FCDB942 731E3F42 C51BFF12 8E87273B C515E9A9
  BC604B43 07CB6461 D8245059 604D5242 93B7338A E02B3431 94370F40 ED45A2BD
  48C08475 1BEFA7BD 2FADD309 369BEC2C 7EFE9B8D 976CA6A7 95CD3F3D 03D252D2
  2DBF4071 4ED187B5 13085802 5373E3
  quit
crypto pki certificate chain TP-self-signed-2189781093
voice-card 0
!
!
!
!
!
!
!
license udi pid C3900-SPE150/K9 sn FOC16484F21
license accept end user agreement
license boot module c3900 technology-package datak9
hw-module pvdm 0/0
!
!
!
username bdfcl password 7 071B205F4600
--More--         username cisco privilege 15 secret 5 $1$FHSU$zuDF9TZ9psjvc0AlUZt121
!
redundancy
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description Link to CORESWITCH 1
ip address 192.168.11.1 255.255.255.0
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
--More--          media-type rj45
!
interface GigabitEthernet0/2
no ip address
shutdown
duplex auto
speed auto
!
!
ip forward-protocol nd
!
no ip http server
ip http access-class 23
ip http authentication local
no ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
ip route 0.0.0.0 0.0.0.0 192.168.11.10
!
!
!
!
!
nls resp-timeout 1
--More--         cpd cr-id 1
!
snmp-server community Bdbl2288 RO
snmp-server host 192.168.1.98 Bdbl2288
tftp-server flash:CP7902040000SCCP040701A.sbin
tftp-server flash:CP7905040000SCCP040701A.sbin
tftp-server flash:CP7912040000SCCP040701A.sbin
tftp-server flash:P00303020214.bin
tftp-server flash:P00305000301.sbn
tftp-server flash:P00403020214.bin
tftp-server flash:S00103020002.bin
tftp-server flash:cmterm_7920.4.0-01-08.bin
tftp-server flash:apps11.1-0-2-12.sbn
tftp-server flash:cnu11.3-0-3-12.sbn
tftp-server flash:cvm11.7-2-2-12.sbn
tftp-server flash:dsp11.1-0-2-12.sbn
tftp-server flash:jar11.7-2-2-12.sbn
tftp-server flash:SCCP11.7-2-3S.loads
tftp-server flash:term06.default.loads
tftp-server flash:term11.default.loads
!
control-plane
!
!
--More--         voice-port 0/0/0
connection plar opx 1001
caller-id enable
!
voice-port 0/0/1
connection plar opx 1002
caller-id enable
!
voice-port 0/0/2
connection plar opx 1001
caller-id enable
!
voice-port 0/0/3
connection plar opx 1002
caller-id enable
!
!
!
mgcp profile default
!
!
dial-peer voice 1990 pots
destination-pattern 90.......
port 0/0/0
--More--          forward-digits 8
!
dial-peer voice 1991 pots
destination-pattern 9[2-6].....
port 0/0/0
forward-digits 6
!
dial-peer voice 1992 pots
destination-pattern 91.......
port 0/0/0
forward-digits 8
!
dial-peer voice 1993 pots
destination-pattern 97.......
port 0/0/0
forward-digits 8
!
dial-peer voice 1994 pots
destination-pattern 90.......
port 0/0/1
forward-digits 8
!
dial-peer voice 1995 pots
destination-pattern 9[2-6].....
--More--          port 0/0/1
forward-digits 6
!
dial-peer voice 1996 pots
destination-pattern 91.......
port 0/0/1
forward-digits 8
!
dial-peer voice 1997 pots
destination-pattern 97.......
port 0/0/1
forward-digits 8
!
dial-peer voice 1998 pots
destination-pattern 90.......
port 0/0/2
forward-digits 8
!
dial-peer voice 1999 pots
destination-pattern 9[2-6].....
port 0/0/2
forward-digits 6
!
dial-peer voice 2000 pots
--More--          destination-pattern 91.......
port 0/0/2
forward-digits 8
!
dial-peer voice 2001 pots
destination-pattern 97.......
port 0/0/2
forward-digits 8
!
dial-peer voice 2002 pots
destination-pattern 90.......
port 0/0/3
forward-digits 8
!
dial-peer voice 2003 pots
destination-pattern 9[2-6].....
port 0/0/3
forward-digits 6
!
dial-peer voice 2004 pots
destination-pattern 91.......
port 0/0/3
forward-digits 8
!
--More--         dial-peer voice 2005 pots
destination-pattern 97.......
port 0/0/3
forward-digits 8
!
dial-peer voice 2006 pots
destination-pattern 81..
port 0/0/0
forward-digits 3
!
dial-peer voice 2007 pots
destination-pattern 81..
port 0/0/1
forward-digits 3
!
dial-peer voice 2008 pots
destination-pattern 81..
port 0/0/2
forward-digits 3
!
dial-peer voice 2009 pots
destination-pattern 81..
port 0/0/3
forward-digits 3
--More--         !
dial-peer voice 2010 pots
destination-pattern 95.....
port 0/0/0
forward-digits 6
!
dial-peer voice 2011 pots
destination-pattern 95.....
port 0/0/1
forward-digits 6
!
dial-peer voice 2012 pots
destination-pattern 95.....
port 0/0/2
forward-digits 6
!
dial-peer voice 2013 pots
destination-pattern 95.....
port 0/0/3
forward-digits 6
!
dial-peer voice 2014 pots
destination-pattern 98.....
port 0/0/0
--More--          forward-digits 6
!
dial-peer voice 2015 pots
destination-pattern 98.....
port 0/0/1
forward-digits 6
!
dial-peer voice 2016 pots
destination-pattern 98.....
port 0/0/2
forward-digits 6
!
dial-peer voice 2017 pots
destination-pattern 98.....
port 0/0/3
forward-digits 6
!
!
!
!
gatekeeper
shutdown
!
!
--More--         telephony-service
no auto-reg-ephone
max-ephones 240
max-dn 600
ip source-address 192.168.11.1 port 2000
system message BDBL
cnf-file location flash:
load 7906 SCCP11.7-2-3S
time-zone 40
time-format 24
date-format dd-mm-yy
max-conferences 12 gain -6
moh music-on-hold.au
multicast moh 239.7.17.57 port 2000
transfer-system full-consult
login timeout 5
after-hours block pattern 1 90.......
after-hours block pattern 2 97.......
after-hours block pattern 3 91.......
after-hours block pattern 4 95.....
after-hours block pattern 5 98.....
after-hours day Sun 00:00 23:59
after-hours day Mon 00:00 23:59
after-hours day Tue 00:00 23:59
--More--          after-hours day Wed 00:00 23:59
after-hours day Thu 00:00 23:59
after-hours day Fri 00:00 23:59
after-hours day Sat 00:00 23:59
!
!
ephone-dn  1  dual-line
number 1001 secondary 324687
name Operator
call-forward busy 1002
call-forward noan 1002 timeout 10
!
!
ephone  1
mac-address 0021.A086.6862
type 7906
button  1:1
pin 3281
!
!
!
banner exec ^C
% Password expiration warning.
-----------------------------------------------------------------------
--More--         
Cisco Router and Security Device Manager (SDM) is installed on this device and
it provides the default username "cisco" for  one-time use. If you have already
used the username "cisco" to login to the router and your IOS image supports the
"one-time" user option, then this username has already expired. You will not be
able to login to the router with this username after you exit this session.

It is strongly suggested that you create a new username with a privilege level
of 15 using the following command.

username privilege 15 secret 0

Replace and with the username and password you want to
use.

-----------------------------------------------------------------------
^C
banner login ^C
-----------------------------------------------------------------------
Cisco Router and Security Device Manager (SDM) is installed on this device.
This feature requires the one-time use of the username "cisco"
with the password "cisco". The default username and password have a privilege level of 15.
--More--        
Please change these publicly known initial credentials using SDM or the IOS CLI.
Here are the Cisco IOS commands.

username   privilege 15 secret 0
no username cisco

Replace and with the username and password you want to use.

For more information about SDM please follow the instructions in the QUICK START
GUIDE for your router or go to http://www.cisco.com/go/sdm
-----------------------------------------------------------------------
^C
configuration mode exclusive
!
line con 0
password 7 12574B35160D0F081D02140413362D1D4455
login
line aux 0
line 2
no activation-character
--More--          no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
access-class 23 in
privilege level 15
password 7 155C452E200C08081F1A050E5027445350061716475102
login
transport input telnet
line vty 5 15
access-class 23 in
privilege level 15
login local
transport input telnet ssh
!
scheduler allocate 20000 1000
end

BDFCL-CCME#e~ 

Thanks

HI

Please earse configuration of one Ip phone and add required details in the Ip phone manually.

After above procedure, Send us Debug of SCCP events.

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

BDFCL-CCME#debug sccp events
Skinny Client Control Protocol events debugging is on
BDFCL-CCME#sh scc
BDFCL-CCME#sh sccp
SCCP Admin State: DOWN
Gateway Local Interface: None
IP Precedence: 5
User Masked Codec list: None
BDFCL-CCME#sh sccp ?
  all                   Display all SCCP global info
  call-identifications  Display summary of SCCP call IDs
  call-references       Display summary of SCCP call references
  ccm                   Display SCCP CCM group related information
  connections           Display SCCP connections
  server                Display SCCP server
  statistics            Display SCCP statistics
  |                     Output modifiers
 

BDFCL-CCME#sh sccp all
SCCP Admin State: DOWN
Gateway Local Interface: None
IP Precedence: 5
User Masked Codec list: None
There is no CCM group configured.

Total number of active session(s) 0, and connection(s) 0


Total number of active session(s) 0, and connection(s) 0


Total number of active session(s) 0, connection(s) 0, and callegs 0

SCCP Application Service(s) Statistics Summary:
Total Conferencing Sessions: 0, Connections: 0
Total Transcoding Sessions: 0, Connections: 0
Total MTP Sessions: 0, Connections: 0
Total ALG-Phone Sessions: 0, Connections: 0
Total BRI-Phone Sessions: 0, Connections: 0
Total SCCP Sessions: 0, Connections: 0
Total Video Conferencing Sessions: 0, Connections: 0
Total Video Transcoding Sessions: 0, Connections: 0


Total active sessions 0, connections 0, rsvp sessions 0
Statistic                  Count
-------------------------  -----------
Send queue enqueue error   0
Socket send error          0
Msgs discarded upon error  0

BDFCL-CCME#

HI

Please do following

Router( config ) # no sccp

Router( config ) # sccp

Also is interface GigabitEthernet0/0 up and are IP phone reachable on this network

Regards
Ronak Patel

Rate all helpful post by clicking stars below the answer.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.