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How to send After Hours Incoming calls straight to Voicemail

Bahlul Guliyev
Level 1
Level 1

Hello all,

Can anybody tell me how to configure after hours incoming calls go to Voicemail?

Best Regards

2 Replies 2

Suresh Hudda
VIP Alumni
VIP Alumni

Hello Bahlul,

You can refer below thread to achieve this, if still you have issue the pls post here back.

https://supportforums.cisco.com/discussion/10819201/send-after-hours-incoming-calls-straight-voicemail

Suresh

Deepak Rawat
Cisco Employee
Cisco Employee

Time of Day routing is what you need to achieve this using Call Manager and Unity Connection, refer below:

https://supportforums.cisco.com/document/54501/how-configure-time-day-routing-communications-manager

In case, you have UCCX there then configure the TOD in script and send the call to Voice Mail after hours, let me know if you need help configuring this in the script.

Regards

Deepak