how to set Pre-announcement instead of ringback tone

[yaser weis]

Hi,

how can i set specific announcement play instead of ring back tone in CUCM phones

Thanks in advance 

[ahmedzone]

Check Algorithm type in hunt group i think you have selected Broadcast change it from CUCM.

[Younes Chafi]

Hi ,

I have the same problem,

I am blocked in step 7, when I choose "My Personnal Record" I get no window to uplaod my file

Regards,

[mohamed helmy]

HI Chafi,

In this case please make sure that you installed Java in this machine, and no firewall blocks it.

Regards,

Mohamed Helmy

[yaser weis]

Hi Mohamed,

Kindly i used UCCX as a solution and it's work very well 

Many Thanks,

[Younes Chafi]

Hi Yaser,

Can you show me the procedure to do on UCCX and what scenario you did on the script?

Regards,

[mohamed helmy]

Hi Yaser,

Actually it was more easier to do this using UCCX, but you didn't give any hint that you already have it :)

this is the normal setup for UCCX.

any way, good luck

Regards,

Mohamed Helmy

[Jaime Valencia]

Bear in mind the above method would need manual config for every single user you want to have this.

[Carlo Poggiarelli]

I also would keep in mind, that a calling user will pay for an unansewred call. Just my 2 cents Regards Carlo