How to stop/delete Broadcast Message unity connection 8.6

[Helmi Muzammil]

Hi All,

I sent broadcast message to existing user in cisco unity connection 8.6 2 weeks ago. but the problem is when i create new voicemail user. the new user will hear the broadcast message after they enroll as connection user.

How to stop/delete/disable broadcast message that i was created.

Thanks

[Rob Huffman]

Hi Helmi,

If you access the Broadcast Message Administrator the exact

same way you did when first sending out the "Broadcast" you will be

given the options to;

- send new Broadcast

- review existing Broadcast

- delete existing Broadcast

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash

[Helmi Muzammil]

Hi Rob,

2 weeks ago, I sent broadcast message by call handler. after sent that broadcast message, i deleted the call handler.

today, i create new call handler for broadcast message, but only given 1 option for send new broadcast

is there any way to stop/delete broadcast message?

That's very kind of you

Helmi

[Rob Huffman]

Hi Helmi,

Are you using the same login credentials to access the

Broadcast Admin conversation? I believe only the person who sent

the Broadcast can cancel it. One thing to keep in mind is that

this Broadcast won't last indefinitely, I think it's 30 days as the default

Cheers!

Rob

"go easy...step lightly...stay free " 

- The Clash

[Helmi Muzammil]

Hi Rob,

The case is solved right now. i just create a new user and give authorize " user can Send and Update broadcast message on this server " in send message setting configuration.

Thanks for your help, you attention and your kindness

Cheers,

Helmi