HTTP Status 404 - /cuadmin/ (Cisco Unity connection N/A)

[monasir]

I installed Cisco unity connection 7.x successfully

I can reach the webpage ( 10.10.210.13)

But after clicking on the link i receive the message

HTTP Status 404 - /cuadmin/

If i remove cuadmin and put ccmadmin i'm able to get to the serviceability page and activate services.

But when i go to administration webpage this will not work.

What could be the cause??

Any help will be appeciate!

I attached a file

[monasir]

I forgot to mention..

In vmware i already restarted Cisco tomcat services

utils service start/stop Cisco Tomcat

I even powered down/rebooted the machine unfortunately with no success

[Gregory Brunn]

When you say that you have powered down and rebooted the machine are you refering to the workstation you are trying to access the Cisco Unity Connection Administration page or the server itself.

I get this problem alot and normally I just have to close my browser and reopen.  Also I would try a different browser if you have not already. 

[Gregory Brunn · Accepted solution]

Also can you access http://IPADDRESS and select Unity Connection.

[monasir]

Yes i can reach to it and also  click on it

but still getting the error code

sorry i clicked on "correct answer " accidently

[ismail.ichu]

You can Run Recovery Disk ISO

reboot server after fix.

[monasir]

Hi gregory,

What i mean is i powered down the virtual machine (cisco unity connection)

which i've created in vmware workstation with the necessary requirements.

cucm , uccx and cups are working fine

[Gregory Brunn]

Looks like you marked this one answered did you get in ok?

What was your resolution?

Thanks for the rating!

[monasir]

Clicked on it accidently not solved yet

[Gregory Brunn]

Ok so you have tried restarting your browser or accessing with another browser and still no joy right ?

[monasir]

Hi

Sorry for my late reply.

haven't tried your advise

at the moment not at home.

i'll let you know

thanks anyway

[monasir]

Hi Gregory,

I tried it unfortunately with no success.

I'm afraid i have to re-install cisco unity connection.

There could be a mismatch in the username i gave while it was installing.

Strange..

[Gregory Brunn · Accepted solution]

Strange indeed.  Tomcat is running fine and you can access all other Unity Connection pages for this one.

You have tried different browser with no luck.  It is in a lab environment I would say give the re-install a go and see if that changes anything.

I have to say I am stumped.

Maybe someone else from the community has some ideas...

[monasir]

Hi

i re-installed cisco unity connection

it works fine nowe

i am able to reach the administration page..

[#15]

Ran into the same problem on Unity Version 10.5.2.12901-1.  After a reboot as previously stated I manually changed the URL from

https://x.x.x.x/cuadmin/home.do

to

https://x.x.x.x/ccmadmin

This loaded a blank page but presented the navigation pane on the top right to select the correct "unity connection administration". After logging in I was able to log out/close browsers and re-connect using my normal shortcut

"https://x.x.x.x/cuadmin/home.do"

 Seems to be working fine now. I don't have to change the URL and I can connect as if the problem never existed. Very odd behavior.