05-24-2018 12:45 AM - edited 03-17-2019 12:52 PM
hi
i need your support
i want to configure hunt call on sccp phones I've already configured it but i need the call doesn't drop
for example i have three extension 1,2,3
if i dial extension 1 and 1 is busy or not answer the call redirect to extension 2 if 2 is busy or not answer the call redirect to extension 4 if 4 not answer the call redirect to 1 gain and so on
how can i do it .
05-24-2018 07:13 AM
You need to start by mentioning what product you're using here, CUCM?? CME?? version??
05-24-2018 07:40 AM
Hi there
Exactly, whats your PBX here ?
If its CUCM, as a highlevel you have to create, Line Group >> Hunt lists >> Hunt Pilots. Set hunt forwarding and Login/Logout in Service Parameters.
Whereas in CME, create an ephone-hunt >> add pilot >> list extensions and timeout.
Hope this helps!
Cheers
Rath!
***Please rate helpful posts***
05-27-2018 11:39 PM
thanks for your support
i have CME
i've configured it and it's working now
thanks alot
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide