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hunt call

mohamedadel9929
Level 1
Level 1

hi
i need your support 
i want to configure hunt call on sccp phones I've already configured it but i need the call doesn't drop 
for example i have three extension 1,2,3 
if i dial extension 1 and 1 is busy or not answer the call redirect to extension 2 if 2 is busy or not answer the call redirect to extension 4 if 4 not answer the call redirect to 1 gain and so on 
how can i do it . 

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

You need to start by mentioning what product you're using here, CUCM?? CME?? version??

HTH

java

if this helps, please rate

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there


Exactly, whats your PBX here ?

 

If its CUCM, as a highlevel you have to create, Line Group >> Hunt lists >> Hunt Pilots. Set hunt forwarding and Login/Logout in Service Parameters.

 

Whereas in CME, create an ephone-hunt >> add pilot >> list extensions and timeout.

 

 

Hope this helps!

Cheers
Rath!


***Please rate helpful posts***

thanks for your support
i have CME
i've configured it and it's working now 
thanks alot